Customer Service Representative

2 weeks ago

London, Greater London, United Kingdom Menzies Aviation Full time

About the Role

Menzies Aviation is seeking a highly skilled and dedicated individual to join our team as a Customer Service Agent T2. As a key player in the aviation industry, we provide crucial logistics services at numerous locations worldwide.

Key Responsibilities

  • Deliver exceptional customer service, adhering to airline standards and ensuring customer satisfaction.
  • Prioritize safety and security at all times, maintaining a safe workplace environment.
  • Verify customers' travel documentation and identification for compliance.
  • Assist customers with check-in procedures and issue necessary documents.
  • Process customers accurately according to regulations and requirements.

Requirements

  • Strong verbal communication skills.
  • A complete 5-year work/education history.
  • Valid Passport.
  • Proof of National Insurance and address.

What We Offer

We are committed to diversity and equal opportunities for all applicants, fostering an inclusive work environment that values diverse perspectives and experiences.

During the recruitment process, we may utilize different tools to evaluate your suitability for the role.

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