Parking Enforcement Support Specialist

2 months ago


Cardiff, Cardiff, United Kingdom Cardiff County Council Full time

Position: Parking Enforcement Support Specialist

Company: Cardiff County Council

  • An excellent opportunity awaits individuals with strong customer service abilities to become part of the Parking Enforcement team at Cardiff County Council.
  • This department is responsible for upholding parking regulations within the jurisdiction, ensuring adherence to applicable traffic management laws.
  • Key duties involve the precise processing of parking violation notices in compliance with legal standards.

Job Responsibilities:

  • Evaluating and making determinations on appeals related to parking violation notices.
  • Preparing necessary documentation associated with parking violation notices and overseeing their processing, including collection efforts.
  • Assisting with administrative functions such as managing parking permits and related services.
  • Providing support to enforcement officers and traffic management teams as required.

Qualifications:

  • Capability to make objective decisions and analyze documentation effectively.
  • Strong verbal and written communication skills for engaging with clients and team members.
  • Experience in addressing challenging issues and complex inquiries via telephone.
  • Relevant certification in Notice Processing or equivalent qualifications is mandatory.


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