Parking Enforcement Support Specialist
2 months ago
Position: Parking Enforcement Support Specialist
Company: Cardiff County Council
- An excellent opportunity awaits individuals with strong customer service abilities to become part of the Parking Enforcement team at Cardiff County Council.
- This department is responsible for upholding parking regulations within the jurisdiction, ensuring adherence to applicable traffic management laws.
- Key duties involve the precise processing of parking violation notices in compliance with legal standards.
Job Responsibilities:
- Evaluating and making determinations on appeals related to parking violation notices.
- Preparing necessary documentation associated with parking violation notices and overseeing their processing, including collection efforts.
- Assisting with administrative functions such as managing parking permits and related services.
- Providing support to enforcement officers and traffic management teams as required.
Qualifications:
- Capability to make objective decisions and analyze documentation effectively.
- Strong verbal and written communication skills for engaging with clients and team members.
- Experience in addressing challenging issues and complex inquiries via telephone.
- Relevant certification in Notice Processing or equivalent qualifications is mandatory.
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