Patient Care Coordinator

3 weeks ago

Winchester, Hampshire, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

Position Overview

The Patient Care Coordinator plays a vital role in orchestrating and enhancing patient-centered rehabilitation and discharge processes.

Key Attributes We Seek:

We are looking for dedicated and enthusiastic Patient Care Coordinators who are keen to expand their knowledge and expertise.

Ideal candidates will be well-organized, possess logical reasoning skills, and be adept at managing their own responsibilities.

Prior clinical experience is advantageous.

What We Provide:

At McGill, each day presents unique challenges and opportunities. We offer a supportive environment where you can develop and refine your skills as part of a knowledgeable team.

You will have the chance to care for a diverse range of medical patients and play an essential role in their hospital journey.

Join a dynamic team that collaborates closely to deliver exceptional patient care in a varied clinical setting.

Primary Responsibilities:

Your role will involve ensuring the continuity and quality of care by collaborating with patients, caregivers, and multidisciplinary teams to plan and execute safe and timely rehabilitation and discharge, while also supporting the clinical staff.

You will be an effective communicator, capable of managing and prioritizing your workload, and demonstrating proficient IT skills.

About Our Organization:

Our mission is to deliver outstanding care to every patient. Patient care is central to our operations across multiple sites, serving a large population with comprehensive medical and surgical services.

We aspire to cultivate a culture that prioritizes people, fostering an environment where everyone feels included, and where continuous learning and excellence are encouraged.

We provide specialized services both nationally and internationally, being one of the few centers in the UK addressing rare medical conditions and leading in specific cancer treatments.

Our organization employs a substantial workforce and operates with significant annual revenue, ensuring accountability to our members through a governing council that represents diverse interests and influences future initiatives.

Job Responsibilities:

We are open to discussing flexible working arrangements, and all requests for part-time or flexible hours will be considered.

For further details about our organization and this position, please refer to the attached Job Description and Person Specification document.

Qualifications & Training:

Essential:

  • Foundation degree in Health and Social Care or equivalent knowledge, or Vocational level 3 education or equivalent skills, along with Level 2 numeracy and literacy.

Desirable:

  • Qualifications in Mental Health, Dementia, or End of Life care at Level 2/3.

Experience & Knowledge:

Essential:

  • Experience in an acute clinical setting.
  • Experience in multi-agency collaboration.
  • Experience in multidisciplinary teamwork.
  • Familiarity with IT systems.
  • Ability to demonstrate behaviors aligned with organizational values.
  • Proficient in communicating information in English, maintaining clear and accurate records.
  • Capable of presenting information clearly and logically, both in writing and verbally.
  • Able to work independently and prioritize your own caseload.

Desirable:

  • Awareness of local and national agendas within the specialty.
  • Knowledge of government initiatives regarding delayed discharge and social care.
  • Experience in patient discharge planning.
  • Customer service experience, particularly in handling complaints.

Skills & Abilities:

Essential:

  • Able to thrive in a rapidly changing environment.
  • Eager to learn and embrace opportunities for personal and departmental growth.
  • Willingness to work flexible hours when necessary.

Desirable:

  • Leadership capabilities.

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