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Client Relationship Manager

2 months ago

London, Greater London, United Kingdom Legal & General Resources Limited Full time
About the Role

We are seeking a highly skilled Client Relationship Executive to join our market-leading DC business line. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients and stakeholders.

Key Responsibilities
  • Client Communication: Respond promptly and accurately to client queries and requests, providing clear and concise information to meet their needs.
  • Issue Resolution: Analyze and resolve client issues in a timely and professional manner, working closely with internal teams to ensure effective resolution.
  • Service Delivery: Ensure that our clients receive a high-quality service, meeting their expectations and service commitments.
  • Relationship Building: Develop and maintain strong relationships with clients, stakeholders, and internal teams, fostering a collaborative and supportive environment.
  • Knowledge and Compliance: Stay up-to-date with changes in the regulatory and legislative landscape, ensuring that our clients' needs are met within the appropriate risk, governance, and compliance frameworks.
Requirements
  • Experience: Proven experience in client relationship management, preferably in a DC pension or investment product environment.
  • Knowledge: Strong understanding of DC product solutions, administration, and operational matters.
  • Communication: Excellent communication and presentation skills, with the ability to articulate complex information in a clear and compelling manner.
  • Collaboration: Ability to work collaboratively with internal teams, clients, and stakeholders to achieve shared goals.
What We Offer
  • Competitive Package: A competitive salary, bonus plan, and share schemes.
  • Benefits: Generous pension contribution, life assurance, private medical insurance, and a range of other benefits.
  • Development Opportunities: Opportunities for career development and growth within our organization.