Marketplace Account Manager
4 weeks ago
We are seeking a highly skilled and experienced Group Marketplace Account Executive to join our Digital Team at Regatta. As a key member of our team, you will be responsible for driving strong account health across all marketplaces, including Amazon 1P, through regular communication with internal and external stakeholders.
Key Responsibilities:- Develop and implement a long-term marketplace roadmap to maximize sales and profit growth.
- Provide regular and deep analytical performance insights to identify new commercial opportunities and optimize trading and operational performance.
- Optimize product and content plans to amplify marketplace product visibility and customer engagement.
- Build strong, long-standing partnerships with priority marketplaces.
- Define and embed robust operational processes with a clear roadmap of service improvements.
- Measure service levels across priority marketplaces and capture customer sentiment and feedback.
- Embed new and innovative marketplace tools and techniques to improve internal processes and drive consumer engagement.
- Lead a motivated and organized Marketplace team with clear development and succession plans.
- Collaborate with cross-functional teams to deliver initiatives and improvements.
- Ensure compliance with consumer and data protection policies.
- Strong digital trading experience in a similar fast-paced commercial environment and industry.
- Highly numerate with experience utilizing large and complex data.
- Appreciation for consumer experience and experience of delivering significant change to drive brand retention.
- Experience in third-party stakeholder management and influencing and negotiating.
- Accountable experience of owning a digital trade plan and delivering tangible profitable growth.
- Experience with financial and operational forecasting.
- Knowledge of relevant international e-commerce regulations.
- Knowledge of product and stock management systems.
- Analytics and BI systems experience.
- Discretionary profit share bonus.
- Pension.
- Staff discounts.
- Access to company benefits website.
- 24 days annual leave + 8 bank holidays.
- An extra day of annual leave for every 3 years' service up to an additional 3.
- Enhanced Maternity and Paternity scheme after 2 years' service.
- Birthday hours.
- Company walks.
- State-of-the-art Head Office.
- A paid day off for volunteering.
- Free parking.
- Subsidized canteen and Starbucks.
- Cycle to work scheme.
- Discounted gym membership.
- Fitness suite with options including Yoga and Bootcamp classes.
- Shower facilities including hairdryers and straighteners.
Regatta is a friendly, supportive family business that supplies quality outdoor clothing and accessories through our 3 great brands - Regatta, Craghoppers, and Dare2b. We share the same core values of Great Relationships and Entrepreneurial Spirit.
Sustainability is at the core of everything we do, and you will have the opportunity to support our Group-wide sustainability committee and put ideas into action to make a difference to the world we live in.
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