Customer Support Specialist

4 days ago

Worcester, Worcestershire, United Kingdom CV Bay Ltd Full time
{"title":"Customer Support Advisor","description":"Job Summary

We are seeking a skilled Customer Support Advisor to join our team at CV Bay Ltd. As a key member of our customer support team, you will be responsible for providing exceptional support and guidance to our valued client base.

Key Responsibilities
  • Provide technical support and troubleshooting for our product range
  • Identify product upgrades and cross-selling opportunities
  • Keep up-to-date with new technologies to assist our customers
  • Meet individual performance and sales targets
  • Work collaboratively with the team to ensure customer satisfaction
Requirements
  • Strong IT skills and knowledge of Microsoft Word, Excel, and Outlook
  • Excellent written and verbal communication skills
  • Previous customer care or technical support experience in an IT/web-based/technical environment
What We Offer

As a Customer Support Advisor at CV Bay Ltd, you will have the opportunity to work in a dynamic and supportive team environment. You will receive full training and support to ensure your success in this role.

We offer a flexible working environment, with the option to work from home and in our Worcester office. Our company values customer satisfaction and employee well-being, and we are committed to providing a positive and inclusive work environment.

","company":"CV Bay Ltd","location":"Worcester"}

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