Retention Manager

2 weeks ago


Manchester, United Kingdom GBS Global Applied Knowledge Full time
Job Title: Retention Manager

GBS Global Applied Knowledge is seeking a highly skilled Retention Manager to lead our Student Retention team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive student retention strategy to ensure student success and progression.

Main Responsibilities:
  • Develop and implement a student retention strategy aligned with GBS's goals and objectives.
  • Lead the Student Retention team to achieve high levels of student engagement and retention.
  • Collaborate with internal stakeholders to ensure effective communication and coordination.
  • Monitor and analyze data to inform retention strategies and improve student outcomes.
  • Provide coaching and guidance to team members to ensure they have the necessary skills and knowledge to succeed.
Requirements:
  • At least 2 years of relevant experience in student retention or a related field.
  • Strong communication and interpersonal skills, with the ability to adapt messages for diverse audiences.
  • Ability to plan and prioritize effectively, work collaboratively, and build positive relationships with students.
  • High level of computer literacy and proficiency in Microsoft Office and Excel.
  • Attention to detail and strong organizational skills.
Other Information:

As a Retention Manager at GBS Global Applied Knowledge, you will be expected to demonstrate your commitment to our values and regulations, including equal opportunities policy, and to minimize environmental impact in the performance of your role.


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