Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our Credit Management team at Skipton Building Society. As a key member of our team, you will play a vital role in ensuring we provide exceptional service to our customers, particularly those experiencing financial difficulties.
Key Responsibilities- Handle inbound and outbound calls with customers, providing empathetic and solution-focused support.
- Assess customer affordability and provide tailored solutions to meet their needs.
- Process mortgage arrears administration accurately and efficiently.
- Liaise with solicitors to ensure appropriate actions are taken.
- Identify customers with vulnerabilities and provide tailored support.
- Communicate effectively with customers, demonstrating empathy and understanding.
- Manage payments and direct debit administration.
- A comprehensive training program to ensure your success in the role.
- A supportive and collaborative working environment.
- A range of benefits, including annual discretionary bonus scheme, 25 days standard annual leave, and private medical insurance.
- Opportunities for career development and progression.
- Previous experience in providing excellent customer service.
- Ability to work under pressure in a fast-paced environment.
- Effective communication and listening skills.
- General mortgage knowledge and/or experience would be beneficial.
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Customer Service Representative
2 weeks ago
Skipton, North Yorkshire, United Kingdom Invigorate Recruitment Full time{"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely...
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Customer Service Representative
2 weeks ago
Skipton, North Yorkshire, United Kingdom Invigorate Recruitment Full time{"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely...
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Customer Service Representative
3 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our Credit Management team at Skipton Building Society. As a Customer Service Representative, you will play a crucial role in ensuring that our customers receive exceptional service and support during times of financial difficulty.Key ResponsibilitiesHandle inbound and outbound...
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Customer Service Representative
3 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our Credit Management team at Skipton Building Society. As a Customer Service Representative, you will play a crucial role in ensuring that our customers receive exceptional service and support during times of financial difficulty.Key ResponsibilitiesHandle inbound and outbound...
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Customer Service Representative
4 days ago
Skipton, North Yorkshire, United Kingdom Tesco Full timeAbout the Role We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards. Key...
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Customer Service Representative
4 days ago
Skipton, North Yorkshire, United Kingdom Tesco Full timeAbout the Role We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards. Key...
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Customer Service Representative
3 weeks ago
Skipton, North Yorkshire, United Kingdom Invigorate Recruitment Full timeJob DescriptionJob Title: Customer Service AdviserJob Type: Full-timeLocation: SkiptonJob Category: Customer ServiceJob Reference: Not ApplicableSalary: £22,308 per annumHours of Work: 37.5 hours per week, Monday to FridayAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Adviser. As a key...
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Customer Service Representative
3 weeks ago
Skipton, North Yorkshire, United Kingdom Invigorate Recruitment Full timeJob DescriptionJob Title: Customer Service AdviserJob Type: Full-timeLocation: SkiptonJob Category: Customer ServiceJob Reference: Not ApplicableSalary: £22,308 per annumHours of Work: 37.5 hours per week, Monday to FridayAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Adviser. As a key...
-
Customer Service Representative
3 weeks ago
Skipton, North Yorkshire, United Kingdom Invigorate Recruitment Full timeJob DescriptionJob Title: Customer Service AdviserJob Type: Full-timeLocation: SkiptonJob Category: Customer ServiceJob Reference: Not ApplicableSalary: £22,308 per annumHours of Work: 37.5 hours per week, Monday to FridayAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Adviser. As a key...
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Customer Service Representative
3 days ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeJob Title: Customer Service AdviserWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing expert advice on our savings and mortgage products.Key Responsibilities:Provide positive...
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Customer Service Representative
3 days ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeJob Title: Customer Service AdviserWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing expert advice on our savings and mortgage products.Key Responsibilities:Provide positive...
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Customer Service Representative
3 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer service and support to our members.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other...
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Customer Service Representative
3 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer service and support to our members.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other...
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Customer Service Representative
2 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing expert advice on our savings and mortgage products.Key ResponsibilitiesProvide positive customer outcomes...
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Customer Service Representative
2 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing expert advice on our savings and mortgage products.Key ResponsibilitiesProvide positive customer outcomes...
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Customer Service Representative
2 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing tailored solutions to meet their needs.Key ResponsibilitiesProvide proactive and empathetic support to...
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Customer Service Representative
2 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing tailored solutions to meet their needs.Key ResponsibilitiesProvide proactive and empathetic support to...
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Customer Service Representative
1 week ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Credit Management team at Skipton Building Society. As a key member of our team, you will play a vital role in ensuring we provide exceptional service to our customers, particularly those experiencing financial difficulties.Key ResponsibilitiesHandle inbound and...
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Customer Service Representative
1 week ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Credit Management team at Skipton Building Society. As a key member of our team, you will play a vital role in ensuring we provide exceptional service to our customers, particularly those experiencing financial difficulties.Key ResponsibilitiesHandle inbound and...
-
Customer Service Representative
4 days ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing tailored solutions to our customers' financial needs.Key ResponsibilitiesProvide proactive and empathetic...