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Customer Service Representative

2 months ago

Derby, Derby, United Kingdom ESS Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.

Key Responsibilities
  • Provide exceptional customer service across all service areas, including food delivery, café, bars, convenience shops, and accommodation.
  • Serve customers in our restaurants, cafes, and convenience shops, prepare food, and maintain a clean and welcoming environment.
  • Take responsibility for stocking food and beverage areas and completing regular day-to-day activities to ensure a smooth operation.
  • Work collaboratively with colleagues to achieve team goals and objectives.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High levels of customer care and a passion for delivering exceptional service.
  • Manual dexterity and ability to lift and move equipment as required.
About Us

ESS is a leading provider of catering and cleaning services to the military and Ministry of Defence. We pride ourselves on delivering exceptional service and creating a positive experience for our clients. If you're passionate about customer service and want to join a dynamic and supportive team, we'd love to hear from you.