Computer Repair Specialist
5 days ago
Minko's Macs is a leading Apple Mac Computer specialist and retail company located in the heart of London. We are a friendly and knowledgeable team captivated with all things Apple. We take pride in exceeding customer expectations with expert repairs and solutions.
Job OverviewAs a Computer Repair & Sales Apprentice, you'll have the opportunity to gain a unique hands-on experience in various aspects of the computing world. Under the guidance of experienced professionals, you'll assist with product repairs, develop exceptional customer service skills, and contribute to a dynamic sales environment.
Key Responsibilities- Assist experienced technicians with repairs and troubleshooting of Apple products
- Develop customer service skills by greeting clients in a formal manner and offering solutions accordingly
- Contribute to sales by assisting with transactions and inventory
- Learn repairs and maintain a clean work environment
- Curate captivating content for our company's online presence
- Strong passion for computing and technology
- Basic computer literacy (Apple experience is a plus)
- Ability to work consistently under pressure
- Excellent problem-solving and analytical skills
- Friendly and approachable with a commitment to customer service
- Eagerness to learn and grow in a fast-paced industry
- Confident spoken and written English
- Minimum 3 A Levels (or equivalent) A-C [Maths, Computer Science, Science, Media; preferably]
- Minimum 5 GCSEs (or equivalent) 9-4 [Computer Science, Media; preferably]
- Hands-on training and mentorship from industry professionals with 10+ years of experience
- Opportunity for career advancement within the company
- Friendly and supportive work environment
- Performance Incentives
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