Computer Repair Specialist

5 days ago


London, Greater London, United Kingdom Minko's Macs Full time
About Minko's Macs

Minko's Macs is a leading Apple Mac Computer specialist and retail company located in the heart of London. We are a friendly and knowledgeable team captivated with all things Apple. We take pride in exceeding customer expectations with expert repairs and solutions.

Job Overview

As a Computer Repair & Sales Apprentice, you'll have the opportunity to gain a unique hands-on experience in various aspects of the computing world. Under the guidance of experienced professionals, you'll assist with product repairs, develop exceptional customer service skills, and contribute to a dynamic sales environment.

Key Responsibilities
  • Assist experienced technicians with repairs and troubleshooting of Apple products
  • Develop customer service skills by greeting clients in a formal manner and offering solutions accordingly
  • Contribute to sales by assisting with transactions and inventory
  • Learn repairs and maintain a clean work environment
  • Curate captivating content for our company's online presence
Requirements
  • Strong passion for computing and technology
  • Basic computer literacy (Apple experience is a plus)
  • Ability to work consistently under pressure
  • Excellent problem-solving and analytical skills
  • Friendly and approachable with a commitment to customer service
  • Eagerness to learn and grow in a fast-paced industry
  • Confident spoken and written English
Education
  • Minimum 3 A Levels (or equivalent) A-C [Maths, Computer Science, Science, Media; preferably]
  • Minimum 5 GCSEs (or equivalent) 9-4 [Computer Science, Media; preferably]
Benefits
  • Hands-on training and mentorship from industry professionals with 10+ years of experience
  • Opportunity for career advancement within the company
  • Friendly and supportive work environment
  • Performance Incentives


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