Residential Care Operations Leader

1 month ago

Preston, Lancashire, United Kingdom CareTech Group Full time

Residential Care Operations Leader - Competitive Salary + Benefits

CareTech Group is dedicated to providing exceptional residential care and educational support for children and young individuals with Social, Emotional, and Mental Health (SEMH) challenges, including those with Autistic Spectrum Disorders, Learning Disabilities, and other complex needs stemming from trauma and Adverse Childhood Experiences (ACES).

As part of our expansion strategy, we are focused on enhancing our services to ensure that every child receives personalized support tailored to their unique needs and aspirations.

Role Overview

The Residential Care Operations Leader will oversee and manage services within a designated area, ensuring compliance with all regulatory and legislative standards while delivering high-quality care to children.

The primary objective is to foster stability, develop exceptional services with well-trained professionals, and achieve financial sustainability to facilitate growth and positive outcomes for young individuals.

Key Responsibilities:

  • Oversee the operational management of care delivery and service environments.
  • Provide leadership and supervision to Home Managers.
  • Step in to manage operations during Home Manager absences or vacancies to ensure continuity.
  • Ensure adherence to organizational policies, procedures, and relevant legislation.
  • Work within the agreed strategies, budgets, and plans of the organization.
  • Contribute to the ongoing evaluation of service progress and organizational development.
  • Collaborate with the ROC Northwest Senior Management team and CareTech Management to enhance service quality across the group.
  • Ensure that each children's home meets and exceeds the standards outlined in its Statement of Purpose and complies with regulatory requirements.
  • Lead safeguarding initiatives to ensure the safety of all children and staff, maintaining compliance with current safeguarding practices.
  • Work with the Service Director to achieve agreed admissions and placement targets.
  • Ensure effective placement plans, risk assessments, and relevant documentation are in place for resident children.
  • Support the establishment and maintenance of a competent and motivated staff team across all homes, including conducting management investigations and disciplinary actions as necessary.
  • Conduct training needs assessments for the region and assist in the planning and delivery of training programs.

Ideal Candidate Profile:

  • Senior management experience within the care sector; exceptional candidates seeking advancement will be considered.
  • Proven ability to manage and develop teams in a dynamic environment.
  • Experience working with children and young people in a residential setting.
  • Level 5 Leadership and Management for Care Services or equivalent qualification.
  • Strong leadership and management skills.
  • Ability to engage effectively with staff and young individuals.
  • Knowledge of equality and anti-discrimination policies and practices.
  • Expertise in driving and managing change within a service.
  • Familiarity with relevant legislation and best practice initiatives.
  • Proven ability to meet targets and deliver results under pressure.
  • Strong presentation skills for communicating with various stakeholders.

Benefits:

We offer a comprehensive range of training programs to support your professional development, including:

  • Competitive salary package.
  • Paid induction program.
  • Access to dedicated learning and development initiatives.
  • Free online courses on various topics for all staff.
  • Complimentary DBS check.
  • Free parking facilities.
  • Referral bonus program.
  • Pension scheme.
  • Annual Employee Awards Evening.
  • Employee recognition initiatives.
  • Opportunities for family and friends grants through the CareTech Foundation.

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