Residential Services Regulatory Officer

4 weeks ago


Cardiff, Cardiff, United Kingdom Vale of Glamorgan Council Full time

About Us

The Housing Enforcement Team plays a crucial role in maintaining housing quality, particularly within the private rental market. This team addresses tenant complaints regarding their living conditions and focuses on the licensing of Houses in Multiple Occupation (HMOs). Additional responsibilities include managing issues related to statutory nuisances, unsanitary properties, and problematic vacant homes.

About the Role

Compensation: Grade 7, SCP £30,296 to £33,945 per annum.

Work Schedule: 37 hours per week, Monday to Friday.

Primary Work Location: Cardiff, County Hall.

Position Overview:

This role encompasses a wide array of Environmental Health responsibilities concerning housing. You will address complaints regarding substandard living conditions and conduct housing evaluations. Your duties will include preparing work schedules and issuing legal notifications, as well as performing follow-up visits to ensure compliance with required improvements. You will also conduct licensing assessments for HMOs and enforce licensing regulations. Collaboration with tenants, neighbors, landlords, and contractors is essential to uphold property standards.

About You

Essential Qualifications:

  • Proven experience in inspecting both commercial and residential properties for regulatory adherence.
  • Educational background at A Level standard / NVQ3 or equivalent (suitable for an Environmental Health Professional or Housing Surveyor).
  • Strong organizational skills with the ability to prioritize tasks and perform effectively under pressure.
  • Capability to drive and travel as necessary.
  • Willingness to work outside standard office hours, including evenings and weekends, as required.
  • Effective communication skills to engage with complainants, tenants, landlords, and contractors.


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