Repairs and Maintenance Operations Manager

2 weeks ago

Cambridge, Cambridgeshire, United Kingdom Ann Pettengell Full time

Job Summary:

We are seeking a highly skilled and experienced Repairs and Maintenance Manager to join our team at Ann Pettengell. As a key member of our operations team, you will be responsible for overseeing the delivery of a high-quality repairs and maintenance service across our mixed-tenure housing stock.

Key Responsibilities:

  • To oversee and be responsible for the operational delivery of a high-quality repairs and maintenance service across mixed-tenure housing stock, enhancing the customer experience.
  • Responsible for the operational management of void repairs through a surveyor and contractor.
  • Contribute to setting the strategic direction and budgets of managed services.
  • Establish effective reporting mechanisms for repairs data to ensure services are monitored effectively and future demands and impacts can be identified to drive service delivery plans and budget setting.
  • Lead on investigating and resolving customer complaints across the Service Team.
  • Model and establish strong positive engagement with customers in line with best practice and current tenant satisfaction measures.

Requirements:

  • Significant experience in delivery of maintenance and small works to industry standards and methodologies.
  • Demonstrable experience of managing soft and hard facilities management in a large organisation, involving a critical understanding of relevant theory and/or principles outside of the immediate specialism.
  • Senior project management experience with responsibility for delivering an entire work programme.
  • Experience of budgetary control and budget monitoring of multiple cost centres.
  • Detailed knowledge and use of BMS systems and associated office support applications.
  • Demonstrable strong leadership/management skills; ability to lead a team and inspire with a sense of common purpose.
  • In-depth knowledge of legislation and policy relating to Facilities Management, Estate Management, Estate Charge and public practices.
  • Awareness of corporate and estate infrastructure insurances and procedures.
  • Proven analytical and problem-solving capability; ability to visualise, express, and implement strategy.
  • Ability to work cooperatively at all levels, to promote a responsible and principled expression of the organisations' activities; ability to express ideas clearly by written or verbal means at different levels including board meetings and public meetings.
  • Numerate with high degree of accuracy and awareness of statistical analysis techniques.
  • IT literate. Proficient in Microsoft Word/Excel/PowerPoint/Outlook and Desk Top Publishing packages.
  • Degree level education/ level 7 vocational qualification or equivalent experience.
  • Professional membership of relevant body (Licensing Act 2003).

  • Repairs and Maintenance Operations Manager

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job SummaryVenn Group is seeking a highly skilled and experienced Repairs and Maintenance Manager to oversee the operational delivery of a high-quality repairs and maintenance service across mixed tenure housing stock.Main ResponsibilitiesManage the operational delivery of repairs and maintenance services to ensure high-quality outcomes and efficient use of...

  • Repairs and Maintenance Operations Manager

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job SummaryVenn Group is seeking a highly skilled and experienced Repairs and Maintenance Manager to oversee the operational delivery of a high-quality repairs and maintenance service across mixed tenure housing stock.Main ResponsibilitiesManage the operational delivery of repairs and maintenance services to ensure high-quality outcomes and efficient use of...

  • Repairs and Maintenance Operations Manager

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job SummaryVenn Group is seeking a highly skilled and experienced Repairs and Maintenance Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the delivery of a high-quality repairs and maintenance service.Main ResponsibilitiesOperational management of void repairs through a surveyor and contractor,...

  • Repairs and Maintenance Operations Manager

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job SummaryVenn Group is seeking a highly skilled and experienced Repairs and Maintenance Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the delivery of a high-quality repairs and maintenance service.Main ResponsibilitiesOperational management of void repairs through a surveyor and contractor,...

  • Repairs and Maintenance Operations Manager

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job SummaryVenn Group is seeking a highly skilled and experienced Repairs and Maintenance Manager to oversee the operational delivery of a high-quality repairs and maintenance service across mixed tenure housing stock.Main ResponsibilitiesLead the operational management of void repairs through a surveyor and contractor, ensuring works are carried out in a...

  • Repairs and Maintenance Operations Manager

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job SummaryVenn Group is seeking a highly skilled and experienced Repairs and Maintenance Manager to oversee the operational delivery of a high-quality repairs and maintenance service across mixed tenure housing stock.Main ResponsibilitiesLead the operational management of void repairs through a surveyor and contractor, ensuring works are carried out in a...

  • Repairs and Maintenance Operations Manager

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job SummaryVenn Group is seeking a highly skilled and experienced Repairs and Maintenance Manager to oversee the operational delivery of a high-quality repairs and maintenance service across mixed tenure housing stock.Main ResponsibilitiesLead the operational management of void repairs through a surveyor and contractor, ensuring works are carried out in a...

  • Repairs and Maintenance Operations Manager

    7 days ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job SummaryVenn Group is seeking a highly skilled and experienced Repairs and Maintenance Manager to oversee the operational delivery of a high-quality repairs and maintenance service across mixed tenure housing stock.Main ResponsibilitiesLead the operational management of void repairs through a surveyor and contractor, ensuring works are carried out in a...

  • Repairs and Maintenance Operations Manager

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Ann Pettengell Full time

    Job DescriptionWe are seeking a highly skilled and experienced Repairs and Maintenance Manager to join our team at Ann Pettengell. As a key member of our operations team, you will be responsible for delivering a high-quality repairs and maintenance service across our mixed-tenure housing stock.Key Responsibilities:Operational Delivery: Oversee and manage the...

  • Repairs and Maintenance Manager

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job SummaryVenn Group is seeking a highly skilled and experienced Repairs and Maintenance Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the delivery of a high-quality repairs and maintenance service.Main ResponsibilitiesOversee the operational delivery of a high-quality repairs and maintenance...

  • Repairs and Maintenance Manager

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job SummaryVenn Group is seeking a highly skilled and experienced Repairs and Maintenance Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the delivery of a high-quality repairs and maintenance service.Main ResponsibilitiesOversee the operational delivery of a high-quality repairs and maintenance...

  • Repairs & Maintenance Manager

    2 months ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Repairs & Maintenance ManagerLocation: Cambridgeshire Hours: 36.5 hours a week, Mon – Fri Length: 6 months, temporary Main Responsibilities Responsible for overseeing the operational delivery of a high-quality repairs and maintenance service across mixed tenure housing stockResponsible for the operational management of void repairs through a surveyor and...

  • Maintenance and Repair Services Manager

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Ann Pettengell Full time

    Job DescriptionJob Title: Repairs & Maintenance ManagerCompany: Ann PettengellJob Type: Full-timeLocation: CambridgeJob Description:We are seeking a highly skilled and experienced Repairs & Maintenance Manager to join our team at Ann Pettengell. As a key member of our facilities management team, you will be responsible for overseeing the operational delivery...

  • Repairs and Maintenance Director

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Ann Pettengell Full time

    We are seeking a skilled Repairs & Maintenance Manager to lead our Cambridge-based client's repairs and maintenance function. As the Repairs & Maintenance Manager, you will be responsible for delivering a high-quality repairs and maintenance service across our mixed-tenure housing stock, enhancing the customer experience.The successful candidate will have a...

  • Repairs and Maintenance Director

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Ann Pettengell Full time

    We are seeking a skilled Repairs & Maintenance Manager to lead our Cambridge-based client's repairs and maintenance function. As the Repairs & Maintenance Manager, you will be responsible for delivering a high-quality repairs and maintenance service across our mixed-tenure housing stock, enhancing the customer experience.The successful candidate will have a...

  • Repairs and Maintenance Director

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Ann Pettengell Full time

    We are seeking a skilled Repairs & Maintenance Manager to lead our Cambridge-based client's repairs and maintenance function. As the Repairs & Maintenance Manager, you will be responsible for delivering a high-quality repairs and maintenance service across our mixed-tenure housing stock, enhancing the customer experience.The successful candidate will have a...

  • Repairs and Maintenance Director

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Ann Pettengell Full time

    We are seeking a skilled Repairs & Maintenance Manager to lead our Cambridge-based client's repairs and maintenance function. As the Repairs & Maintenance Manager, you will be responsible for delivering a high-quality repairs and maintenance service across our mixed-tenure housing stock, enhancing the customer experience.The successful candidate will have a...

  • Maintenance Operations Manager

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job DescriptionJob Title: Maintenance SupervisorJob Summary:We are seeking an experienced Maintenance Supervisor to join our team at Venn Group. As a key member of our facilities management team, you will be responsible for overseeing the operational delivery of a high-quality repairs and maintenance service.Key Responsibilities:Oversee the operational...

  • Maintenance Operations Manager

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job DescriptionJob Title: Maintenance SupervisorJob Summary:We are seeking an experienced Maintenance Supervisor to join our team at Venn Group. As a key member of our facilities management team, you will be responsible for overseeing the operational delivery of a high-quality repairs and maintenance service.Key Responsibilities:Oversee the operational...

  • Maintenance Operations Manager

    13 hours ago

    Cambridge, Cambridgeshire, United Kingdom Venn Group Full time

    Job Title: Repairs & Maintenance ManagerLocation: CambridgeshireHours: 36.5 hours a week, Mon – FriLength: 6 months, temporaryMain Responsibilities:Oversee the operational delivery of a high-quality repairs and maintenance service across mixed tenure housing stock.Manage the operational delivery of void repairs through a surveyor and contractor, ensuring...