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Specialist Coach

2 months ago

Biggleswade, Central Bedfordshire, United Kingdom Stonewater Full time
About the Role

We are seeking a highly skilled and compassionate Specialist Coach to join our team at Stonewater. As a Specialist Coach, you will play a vital role in providing high-quality, person-centered, and trauma-informed safe accommodation and support services to survivors of domestic abuse.

Key Responsibilities
  • Manage a caseload of customers through their journey, enabling them to realize their true potential.
  • Work closely with key partners to deliver quality, outcome-focused support in both one-to-one and group sessions.
  • Provide emotional and practical support to customers, addressing their needs and promoting independence.
  • Support customers with keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management, and employment skills.
  • Hold a Level 3 qualification (or equivalent) in a relevant subject area such as Health & Social Care.
  • Have an understanding and experience of the practical, emotional, economic, and social issues of those experiencing domestic abuse, particularly those with multiple complex needs and women from Black, Asian, and Minority Ethnic Communities.
  • Be experienced in caseload management, with a clear focus on outcomes for customers and their wider community.
  • Have experience of completing risk assessments and carrying out robust safety planning.
  • Be able to record concise, accurate case notes and support paperwork.
  • Understand the effects of domestic abuse-related trauma, appropriate responses, and professional boundaries.
  • Demonstrate partnership working with specialist agencies such as mental health teams, offending services, and other relevant services.
  • Have exceptional communication skills and be able to work under pressure, using your own initiative.
Requirements
  • A UK Driving Licence and access to a car are essential.
  • Flexibility in your approach, working hours on a five-day rota, which may include bank holidays as well as evenings and weekends when required.
About Stonewater

Stonewater is a leading housing provider with over 20 years of experience delivering refuge, safe accommodation, and community-based domestic abuse services. We manage around 39,000 homes, serving 82,000 customers across our portfolio. Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We are committed to being a diverse, inclusive, and supportive workplace, dedicated to equality of opportunities. We are a Disability Confident employer and support our colleagues to make a difference and transform people's lives.