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Deputy Team Leader

2 months ago


Northallerton, North Yorkshire, United Kingdom Citizens Advice Full time
About the Role

We are seeking a highly motivated and experienced individual to join our team as a Deputy Team Leader - Court Services. As a key member of our Witness Service team, you will play a vital role in delivering exceptional support to witnesses in the criminal justice system.

Key Responsibilities
  • Lead a team of volunteers to deliver effective front-line services to a diverse range of clients and stakeholders.
  • Develop and implement strategies to improve service delivery and volunteer engagement.
  • Collaborate with colleagues to ensure seamless service delivery and effective communication with clients and stakeholders.
  • Manage administrative tasks and input service data to ensure accurate reporting and evaluation.
Requirements
  • Proven experience of working with volunteers or in a team environment.
  • Excellent communication and interpersonal skills, with the ability to adapt to changing situations.
  • Strong administrative skills and proficiency in computer software.
  • Ability to motivate and lead a team to deliver positive outcomes.
What We Offer

As a Deputy Team Leader - Court Services with Citizens Advice, you will have the opportunity to make a genuine impact and create lasting change in the lives of millions of people every year. We offer a supportive and inclusive work environment, with opportunities for professional development and growth.

How to Apply

If you are a motivated and experienced individual who is passionate about delivering exceptional support to witnesses, please submit your application, including a cover letter and anonymous CV, addressing the key responsibilities and requirements outlined above.