Strategic Partnerships Manager
4 weeks ago
Company Overview
Credit4Business is a funding organization based in London, dedicated to providing unsecured financial solutions for small enterprises. Our mission is to empower small businesses in fulfilling their financial requirements and realizing their commercial aspirations. We offer a streamlined funding process that serves as a faster and more accessible alternative for business financing. Our commitment lies in delivering outstanding service, fostering long-term partnerships, and becoming a reliable ally for all financing needs.
Position Overview
This full-time, on-site position for a Client Relations Executive entails nurturing and enhancing relationships with current clients, identifying potential clients, negotiating terms, and collaborating with internal teams to ensure client satisfaction. The Client Relations Executive must possess the ability to comprehend and assess clients' financial requirements and offer tailored financial guidance.
Key Qualifications
- Exceptional communication and negotiation abilities
- Capability to evaluate clients' financial requirements
- Strong organizational and time management skills
- Background in sales or customer service
- Familiarity with financial products and services
- Ability to work autonomously and collaboratively
- A bachelor's degree in business, finance, accounting, or a related discipline
- Experience in the lending sector is advantageous
- Proficiency in an additional language is a plus
Core Responsibilities:
• Identify and onboard new accounts for Credit4Business within the independent African retail sector in the UK.
• Oversee existing accounts within the portfolio to ensure optimal performance and deliver exceptional service levels to retailers, resulting in increased business share and growth opportunities.
• Consistently meet all monthly performance indicators while exploring innovative solutions within the established framework.
• Diligently maintain required documentation (route plans, surveys, and audits) in a timely manner.
• Promote and sell all Credit4Business products and services to ensure their availability in independent retail outlets.
• Effectively gather and present market insights to secure a competitive edge in response to market dynamics.
• Monitor territory and account performance closely, addressing risks through proactive measures and retailer engagement.
• Cultivate strong business relationships with retail partners to maximize Credit4Business's market share.
• Remain attentive to service level issues and escalate them to the appropriate support teams for resolution.
Please note: This role requires full-time availability: 9am-6pm, 5 days a week. A valid UK Driving License is essential.
Compensation: £30,000 per annum, plus on-target earnings. Suitable candidates will receive a company vehicle upon successful completion of probation and will be reimbursed for mileage until then.
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