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Head of Financial Operations
2 months ago
Location: London, United Kingdom
Department: Shared Services and Transformation
Reports to: Head of Shared Services and Transformation
Team Size: 13 (Billings and Collections Team)
Salary: £65,000 or open to day rate options
Job DescriptionThe Head of Financial Transformation will be responsible for overseeing all aspects of the order-to-cash process, ensuring accuracy, compliance, and efficiency in managing customer billings and collections. This role will involve driving operational improvements, implementing best practices, and supporting the broader transformation strategy within Shared Services.
Key Responsibilities- Leadership & Team Management: Lead and develop a team of 13 across billings and collections, ensuring high performance and continuous improvement.
- OTC Process Ownership: Oversee the end-to-end order-to-cash process, including accurate invoicing, timely collections, and cash application.
- Stakeholder Management: Work closely with finance, sales, and operational teams to align OTC processes with overall business objectives and ensure a smooth customer experience.
- Transformation Leadership: Actively contribute to the Shared Services transformation strategy, including leading initiatives related to digitisation and operational improvements.
- Strategic Planning: Partner with senior leadership to define and execute OTC strategies aligned with the company's broader financial and operational goals.
- Proven Leadership Experience: Significant experience in a senior OTC, billings, or collections management role within a large, complex, global organisation.
- Strong Financial Acumen: Expertise in managing financial processes and reporting, with a solid understanding of cash flow management, revenue recognition, and accounting principles.
- Process Improvement Expertise: Experience in driving process improvements, operational efficiency's, and system enhancements, with a focus on automation and transformation.
- Change Management: Proven track record in leading change within a large organisation, ideally within a shared services or transformation environment.
- Educational Background: Degree in Finance, Accounting, Business, or a related field. Professional certifications (eg, ACCA, CIMA) are an advantage.