Debt Recovery Manager

1 day ago


Leamington Spa, Warwickshire, United Kingdom Calor Gas Limited Full time
About the Role

We are seeking a highly skilled Debt Collections Supervisor to join our dynamic team at our Head Office in Warwick. As a key member of our credit management operations, you will play a pivotal role in driving our debt collection efforts and leading a dedicated team to achieve key performance indicators.

Key Responsibilities
  • Lead and guide an Amicable Credit Management sub-team to maximize collections and reduce outstanding debts, fostering a continuous improvement culture that encourages growth and success.
  • Achieve collection targets that align with our broader business objectives, ensuring that all team activities are in line with our policies and procedures.
  • Set the tone for internal and external customer messaging and communicate debtor reports and KPI information to senior management.
  • Model strong negotiating skills to team members and provide regular one-to-one support to help them develop and perform at their best.
  • Co-ordinate and deliver year-end audit activities, working closely with our wider finance team.
What We're Looking For

We are looking for an experienced debt collector with strong IT literacy, excellent communication skills, and the ability to negotiate effectively at all levels. You should have excellent reconciliation skills, with the ability to cut through barriers to customer payments, and be highly organised with strong time management skills.

We also value a sharp analytical mind with a keen eye for detail and a problem-solving attitude. If you are a people-focused leader with a passion for guiding and mentoring a team, we want to hear from you.

Why Join Us?

This is a progressive role within a supportive and dynamic team, offering you the chance to make a significant impact on our business. At Calor Gas Limited, you'll enjoy a collaborative working environment where your contributions are valued, and your professional growth is supported.

We offer a range of benefits, including private medical insurance, 25 days annual leave, and a cycle to work scheme. For a full list of our benefits, please visit our careers page.



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