Head of Payroll Operations

3 days ago


Droitwich, Worcestershire, United Kingdom PARKWOOD HOLDINGS LIMITED Full time
About the Role

We are seeking an experienced Payroll Professional to lead our Payroll Team and deliver an accurate and effective payroll system. As Head of Payroll Operations, you will manage a team of three, overseeing the employee payment process for approximately 4,000 employees in the UK.

Key Responsibilities
  1. Strategic Leadership: Play a lead role in supporting the strategic direction of the company by supporting our payroll operations team.
  2. Payroll Strategy: Create a comprehensive payroll strategy that aligns with the organisation's goals and objectives, focusing on optimising payroll processes, ensuring compliance with regulations, and enhancing overall efficiency.
  3. Payroll Management: Establish robust policies and procedures for payroll management across all sites, encompassing payroll processing, data security, compliance with tax laws, and employee compensation.
  4. Customer Focus: Drive and promote a customer-centric approach to our internal stakeholders.
  5. Regulatory Compliance: Remain abreast of regulatory compliance and its influence on payroll operations; initiate proactive measures for compliance and mitigate risks associated with non-compliance through regular audits.
  6. Payroll Accuracy: Audit payroll transactions to ensure all amounts and payment dates are accurate, including PAYE, Pensions, and other salary sacrifice benefits.
  7. Stakeholder Engagement: Interact with and influence HR and Finance teams to foster strong partnerships for seamless payroll delivery.
  8. Team Development: Lead efforts to enhance the skills and capabilities of the payroll team through training, mentorship, and resources.
  9. Payroll Delivery: Ensure timely and accurate delivery of payroll services to employees across the company, implementing quality control measures and performance metrics.
  10. Pension Administration: Oversee all pension scheme administration, including enrolment, contributions, and changes across multiple pension schemes.
  11. Payroll Innovation: Take a proactive approach to shaping the payroll function's evolution, identifying opportunities for innovation and process improvements.
  12. Process Improvement: Manage payroll processes for multiple entities and implement improvements across the department.
Requirements
  1. Payroll Experience: Proven payroll experience in a fast-paced multi-site operation.
  2. Payroll Knowledge: Up-to-date payroll knowledge.
  3. Payroll Systems: Sound knowledge of People XD or other computerised payroll systems.
  4. Leadership Experience: Previous experience managing large (1,000+) payrolls and developing staff.
  5. Senior Leadership: Operated at a senior level within payroll operations.
  6. Compliance Knowledge: Solid understanding of payroll-related compliance.
  7. Coaching and Development: Proven ability to coach employees and management through complex issues.
  8. Project Management: Demonstrated project management skills.
  9. Stakeholder Engagement: Ability to engage and influence a range of stakeholders and communicate complex information understandably.
About Us

Parkwood Holdings Limited is a leading leisure management company that operates on behalf of local authorities. We employ over 4,000 people across our leisure centres, golf courses, theatres, and visitor attraction centres. Our mission is to create and maintain sustainable, lasting partnerships to help build happier and healthier local communities.

We pride ourselves on our agility and diversity, welcoming requests for flexible working arrangements. Please discuss your needs during the interview process.



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