Global Head of Observability and Monitoring

3 days ago


Edinburgh, Edinburgh, United Kingdom RedRock Resourcing Full time
Job Title: Global Head of Observability/Monitoring/NOC

RedRock Resourcing is seeking a highly experienced Global Head of Observability/Monitoring/NOC to lead its growing operations function.

Key Responsibilities:

  • Lead a global/enterprise-level NOC/IT operations function.
  • Develop and implement strategies across infrastructure and applications.
  • Lead and mentor Analysts, Senior Analysts, Team Leaders, and Technical Trainers with a NOC/operations function.
  • Drive adoption of automation/Site Reliability Engineering practices.
  • Drive change to deliver a cutting-edge NOC/operations function.
  • Oversee incident response and problem management.
  • Implement innovative monitoring and automation solutions.
  • Foster a culture of continuous improvement and learning.
  • Oversee 24/7 monitoring of infrastructure/applications.
  • Optimize performance and establish key metrics (KPIs and SLOs).
  • Communicate effectively with senior management and other departments.
  • Identify areas for improvement/automation.

About the Role:

This is a unique opportunity to lead a global operations function and drive innovation in observability and monitoring.

Requirements:

  • Proven experience in leading a global/enterprise-level NOC/IT operations function.
  • Strong technical skills and knowledge of infrastructure and applications.
  • Excellent leadership and communication skills.
  • Ability to drive change and implement new strategies.

What We Offer:

RedRock Resourcing offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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