Global Head of Observability and Monitoring
3 days ago
RedRock Resourcing is seeking a highly experienced Global Head of Observability/Monitoring/NOC to lead its growing operations function.
Key Responsibilities:
- Lead a global/enterprise-level NOC/IT operations function.
- Develop and implement strategies across infrastructure and applications.
- Lead and mentor Analysts, Senior Analysts, Team Leaders, and Technical Trainers with a NOC/operations function.
- Drive adoption of automation/Site Reliability Engineering practices.
- Drive change to deliver a cutting-edge NOC/operations function.
- Oversee incident response and problem management.
- Implement innovative monitoring and automation solutions.
- Foster a culture of continuous improvement and learning.
- Oversee 24/7 monitoring of infrastructure/applications.
- Optimize performance and establish key metrics (KPIs and SLOs).
- Communicate effectively with senior management and other departments.
- Identify areas for improvement/automation.
About the Role:
This is a unique opportunity to lead a global operations function and drive innovation in observability and monitoring.
Requirements:
- Proven experience in leading a global/enterprise-level NOC/IT operations function.
- Strong technical skills and knowledge of infrastructure and applications.
- Excellent leadership and communication skills.
- Ability to drive change and implement new strategies.
What We Offer:
RedRock Resourcing offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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