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Global Head of NOC Operations
2 months ago
Global Head of NOC Operations
We are seeking a highly experienced and skilled Global Head of NOC Operations to lead our growing operations function. The successful candidate will have a proven track record of leading global/enterprise-level NOC/IT operations functions and developing strategies across infrastructure and applications.
Key Responsibilities:
- Develop and implement strategies across infrastructure and applications to drive business growth and improvement.
- Lead and mentor a team of Analysts, Senior Analysts, Team Leaders, and Technical Trainers to deliver a cutting-edge NOC/operations function.
- Drive adoption of automation and Site Reliability Engineering practices to improve efficiency and reduce costs.
- Oversee incident response and problem management to ensure minimal disruption to business operations.
- Implement innovative monitoring and automation solutions to improve performance and establish key metrics (KPIs and SLOs).
- Foster a culture of continuous improvement and learning within the team.
- Communicate effectively with senior management and other departments to ensure alignment and support.
About RedRock Resourcing:
RedRock Resourcing is a leading organisation that requires a Global Head of NOC Operations to join and guide its growing operations function. If you have the skills and experience required for this role, please send your CV for an informal chat.
