Residential Support Specialist

4 weeks ago


Durham, Durham, United Kingdom Vacancy Filler Full time
About Us

Changing Lives is a national charity dedicated to assisting individuals facing significant challenges to create lasting positive change.

We firmly believe that everyone is entitled to a secure home, fulfilling employment, and a life free from addiction or abuse. With the right support, we know that anyone can transform their life for the better.

Our services across the nation aid thousands each year who are dealing with a variety of complex issues, including homelessness, substance abuse, unemployment, involvement with the criminal justice system, sexual exploitation, and domestic violence.

By emphasizing their strengths, potential, and opportunities, we empower those we assist to overcome their difficulties and lead safe, successful, and independent lives.

Our charity thrives on the dedication of over 600 passionate colleagues who foster a diverse and inclusive environment for professional growth. Many of our staff members have firsthand experience with the challenges faced by those we support, making our approach even more impactful.

About the Service - Housing & Homelessness Services

A secure home serves as the foundation for rebuilding one’s life.

We provide support to individuals experiencing homelessness or at risk of it, alongside offering specialized accommodation and outreach services for rough sleepers, veterans, survivors of domestic violence, women, and youth.

To us, accommodation is more than just a roof over one’s head; it represents a welcoming and nurturing environment that enables those we support to feel at ease and thrive.

You have the opportunity to make a significant impact and assist individuals on their path to a brighter future. At Changing Lives, we provide a home rather than mere shelter.

About the Role

The Fells is a supported accommodation facility with 51 beds for males, located in a community-focused area. The primary goal of this initiative is to disrupt the cycle of homelessness and successfully integrate individuals who utilize our services into the community.

An exciting opportunity has emerged for a Residential Support Specialist at The Fells. This role is part of a dynamic, dedicated, and passionate team.

The team delivers a tailored service to residents, ensuring enhanced access to mental health support, substance abuse counseling, and housing information.

It is essential to conduct necessary interventions promptly and to prepare individuals for tenancy, equipping them to manage their needs within the community.

The service aims to minimize reliance on statutory services and interventions, collaborating with other professionals to adopt a partnership approach in addressing the needs of service users.



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