Clinical Coding Specialist
2 months ago
Job Overview
This is an exciting opportunity to join the reception team of a private patient unit, where you will have the chance to deliver exceptional customer service to patients in a fast-paced environment.
To be successful in this role, you will need to have a positive and proactive approach to work, with a strong desire to provide the highest standard of service to our patients.
You will also need to be a good team member, use your initiative, be methodical, and have excellent communication skills, as you will be liaising with people of all disciplines across the trust.
Main Duties of the Job
To act as receptionist and provide a clerical service to the private patient unit. To act as support to the Clinic Manager and Finance Administrator and to be responsible for booking outpatients appointments and inpatient admissions.
Working for Our Organisation
Oxleas NHS Foundation Trust provides hospital services to a growing population of patients across two busy hospital sites. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity, and Paediatrics.
You will be joining a friendly, high-performing trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS trusts in our region, you will have access to a programme of high-quality training and development to help you grow your career.
We have state-of-the-art facilities placing us at the heart of cutting-edge healthcare. The trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Detailed Job Description and Main Responsibilities
To provide a focal point of communication for the private patient unit, with patients, relatives, medical, and nursing staff, using judgment to facilitate a successful outcome of all enquiries.
To be responsible for the administration arrangements associated with admissions and outpatient appointments. Including liaising with theatres regarding booking of surgical procedures.
To collate data on service provided to private patients.
To input data onto the ipm administration system.
To maintain the filing of confidential patient records.
To prepare consulting rooms for clinics, ensuring all patient records are available.
To assist the nursing staff in booking follow-up appointments, and with locating and filing patient records.
To receive payment from patients before, during, and after an episode of care. To issue a receipt for payment and take to the cashiers' office when required.
To open post and distribute accordingly.
To answer queries from patients regarding price schedules for procedures.
To sort and distribute mail, re-addressing discharged patients' mail.
Person Specification
Essential
Essential Criteria
- Good Basic Education
Desirable Criteria
- NHS Experience
Essential & Desirable
Essential Criteria
- Clerical Experience
Desirable Criteria
- Customer Care Experience
Essential & Desirable
Essential Criteria
- Computer Literate/Accurate Keyboard Skills
Desirable Criteria
- Knowledge of Hospital IT Systems
Applicant Requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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