Client Services Support Specialist
2 months ago
One of the UK's largest Private Equity fuelled software companies, a substantial player in the technology and telecoms industry, with over 10,000 employees worldwide. At the forefront of innovation, providing advanced business software and solutions to their customers.
Job Description- Deliver exceptional support and solutions to customers, ensuring their needs are met and exceeded.
- Maintain and update client databases with precision and accuracy.
- Collaborate with cross-functional teams to streamline operational processes, driving efficiency and productivity.
- Assist in the implementation of new processes, ensuring seamless integration and minimal disruption.
- Ensure client satisfaction through prompt and efficient service, fostering long-term relationships.
- Perform administrative tasks with high attention to detail, maintaining a high level of quality and accuracy.
- Proven experience in customer service and administrative roles, with a strong track record of delivering results.
- Exceptional communication (written and verbal) and problem-solving skills, with the ability to work in a fast-paced environment.
- Proficient in using software and databases, with a willingness to learn and adapt to new technologies.
- A challenging yet rewarding environment, with opportunities to grow and develop your skills.
- A comprehensive training program, providing you with the tools and knowledge to succeed in your role.
- A supportive and collaborative company culture, with a focus on teamwork and collaboration.
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