Client Services Support Specialist
2 weeks ago
Our client is a leading provider of software solutions, with a strong presence in the UK and a global reach of over 10,000 employees. They are at the forefront of innovation, delivering cutting-edge business software and solutions to their customers.
Job DescriptionWe are seeking a highly skilled Client Services Support Officer to join our team. The successful candidate will be responsible for providing exceptional support and solutions to our customers, maintaining and updating client databases, collaborating with other teams to streamline operational processes, and ensuring client satisfaction through prompt and efficient service.
Key Responsibilities- Provide support and solutions to customers/clients
- Maintain and update client databases
- Collaborate with other teams to streamline operational processes
- Assist in the implementation of new processes
- Ensure client satisfaction through prompt and efficient service
- Carry out administrative tasks with high attention to detail
- Experience in customer service/administrative roles
- Exceptional communication (written and verbal) and problem-solving skills
- Ability to work in a fast-paced environment
- Proficient in using software and databases
- Opportunity to work in a challenging yet rewarding environment
- Full training program provided on-site
- Chance to enhance your skills and internal career progression
- A supportive and collaborative company culture
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