Housing Support Assistant

4 weeks ago


Brighton, Brighton and Hove, United Kingdom Anchor Full time
About the Role

We are seeking a highly organized and supportive Housing Support Assistant to join our team at Anchor. As a Housing Support Assistant, you will play a vital role in helping older people to live independently in the community and actively network with other agencies to support a person-centred approach and service.

Key Responsibilities
  • Promote social activities on the estate and encourage the wider community to use any facilities provided on the estate.
  • Conduct administration-based tasks using systems like Excel, Word, and in-house systems.
  • Work in collaboration with the on-site care team to ensure the wellbeing of residents.
  • Provide residents with practical support to ensure they are maximising all welfare benefits.
  • Work with external agencies and other bodies to ensure that residents receive the support and advice they require.
  • Work with the Location Manager to make daily contact with all residents, either personally or through the emergency call system.
  • Work with residents to provide varied social activities on the estate and ensure that all residents are enabled to take part.
About You

We are looking for someone with strong organisation and administration skills, a supportive nature, and excellent communication skills. You will need to be highly organised and comfortable planning your own work, familiar with the needs of older people, and have previous experience in a similar administrative role.

You will be working in a fast-paced environment, so you will need to be able to work well under pressure and be able to prioritise tasks effectively. You will also need to be competent with IT systems, including Outlook, Excel, Word, and in-house systems.

What We Offer

We offer a range of benefits, including a pension plan, flexible working options, access to online GP appointments, and discounts on shopping, holidays, phones, technology, and more. We are also proud to be an equal opportunity employer and celebrate diversity and inclusion in all that we do.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly, and a signatory to the Care Leaver Covenant, HouseProud Pledge, and Age Friendly Employer Pledge schemes.



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