2nd Line Managed Services Support Engineer

3 weeks ago

London, Greater London, United Kingdom MillsHill Recruitment Limited Full time
Job Title: 2nd Line Managed Services Support Engineer

We are seeking a highly skilled 2nd Line Managed Services Support Engineer to join our dynamic Service Delivery Team. As a key member of our team, you will be responsible for delivering exceptional IT support to our clients, ensuring their technology infrastructure runs smoothly and efficiently.

Key Responsibilities:

  • Provide advanced technical support for Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, and Switches.
  • Collaborate with our clients to understand their technical requirements and provide tailored solutions.
  • Work closely with our Service Delivery Team to ensure seamless delivery of IT services.
  • Stay up-to-date with the latest technology trends and advancements to continuously improve our services.

About the Role:

This is a fantastic opportunity for an experienced 2nd Line Managed Services Support Engineer to join a recognized and growing MSP. You will have the chance to grow your technical skill set and career in a dynamic and supportive environment. After the probation period, you will have the option to work a hybrid schedule, with two days at home and three days in the office.

Requirements:

  • Proven experience as a 2nd Line Managed Services Support Engineer in a MSP environment.
  • Excellent client/customer service skills.
  • Strong technical skills across a range of technologies, including Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, and Switches.

About MillsHill Recruitment Limited:

We are a leading recruitment agency specializing in IT and technology roles. We pride ourselves on delivering exceptional service to our clients and candidates, and we are committed to helping you find your next career opportunity.

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