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Customer Service Representative

2 months ago


Guildford, Surrey, United Kingdom Page Personnel Full time
Customer Service Representative

Page Personnel is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients and customers.

Key Responsibilities:
  • Develop and maintain positive customer relationships through timely and effective communication.
  • Provide telephone and email support to clients and customers, ensuring a high level of satisfaction and loyalty.
  • Coordinate logistical requirements, including material shipping and sample collection, to ensure seamless operations.
  • Gather and track information, troubleshoot issues, and update technical systems as necessary.
  • Ensure accuracy and quality in documentation and client databases.
  • Provide administrative support to the wider team as required.
Requirements:
  • Good level of IT literacy, including Microsoft Office and Excel.
  • Strong team player with excellent interpersonal and communication skills.
  • Customer orientation and problem-solving ability.
  • Organisational skills with strong prioritisation and time management.
  • Clear and concise telephone manner.

We are looking for a motivated and customer-focused individual who can thrive in a fast-paced environment. If you have a passion for delivering exceptional customer service and are looking for a new challenge, please apply.