Virtual Ward Healthcare Support Worker

2 months ago

Burton upon Trent, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time
About the Role

We are seeking a skilled and dedicated Healthcare Support Worker to join our Virtual Ward Team at Midlands Partnership NHS Foundation Trust. As a key member of our team, you will play a vital role in providing high-quality patient care in a community-based setting.

Key Responsibilities
  • Undertake a range of delegated clinical care duties in the community with patients who have been admitted onto a virtual ward bed.
  • Record patient observations and any changes to patient clinical conditions.
  • Support the remote monitoring of patients using agreed digital technology.
  • Carry out limited clinical care duties.
  • Act as the patient educator around accessing services in the community.
  • Exchanging factual information with patients using persuasion, tact, empathy to ensure that they understand what is happening, who is involved with their care, and next steps.
  • Support the patient if they have physical impairment, mental health condition or learning difficulties.
  • Provide clinical observations under the instruction of the registered nursing staff that are covering the shift.
  • Assess the condition and comfort of the patient and making a judgement on the appropriate action to take to ensure following patient centred care.
  • Plan own work activities that are based on the priorities of the shift.
  • Conduct instructed tests that require hand eye co-ordination and the use of equipment. This may involve blood glucose monitoring, blood pressure and temperature.
  • Undertake a range of delegated clinical care duties relevant to the patients that are admitted onto a virtual ward and recording patient observations. Following policies and procedures and contributing to any updates or changes that might be needed.
  • Ensure that any equipment that is used in the home environment is safe and are properly used so that it doesn't cause distress or discomfort for the patient.
  • Support and demonstrate own duties to new starters and providing support to students or junior staff.
  • Contribute to updating patient records on the relevant IT systems.
  • Liaise with other professionals and agencies that can support the patient whilst on the virtual ward and as part of their discharge planning.
  • Occasionally participate in audits, surveys, research and development opportunities.
  • Acts on own initiative when delivering patient care.
  • Having access to a vehicle to visit the patient in their own home environment to support with clinical observations, digital assessments and patient care.
  • Conduct remote monitoring of patient vital signs using a dashboard and notify any registered nursing staff if the patient is outside their baseline.
  • Undertake clinical supervision and an appraisal as directed by the service policy.
  • Participate in induction programmes for new staff and training programmes for students.
Person Specification
  • Experience in undertaking a range of delegated clinical care duties eg. Blood pressure, blood glucose.
  • Vocational Qualification Level 3 or working towards or equivalent level of experience.
  • Completed relevant short courses that would support the role including patient and clinical care duties.
What We Offer
  • Supporting your career development and progression.
  • Excellent NHS Pension scheme.
  • Generous maternity, paternity and adoption leave.
  • Options for flexible working.
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave.
  • Extensive Health and Wellbeing support and resources.
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate.
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates.
  • Salary sacrifice bikes up to £2k.
  • Free car parking at all trust sites.
  • Free flu vaccinations every year.
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met).

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