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Client Relations Specialist

2 months ago


Knutsford, Cheshire East, United Kingdom Speedy Freight Full time

Engaging Opportunity for a Customer Support Specialist

Are you skilled in delivering outstanding customer support and seeking a fresh opportunity within a vibrant and expanding organization? We are a reputable national entity focused on logistics solutions, integrated within a prominent supply chain, transport, and logistics conglomerate that provides extensive end-to-end supply chain services.

Our committed team at Speedy Freight is dedicated to managing time-sensitive deliveries for commercial clients throughout the UK and Europe. Our foremost aim is to consistently provide exceptional service and assistance to our customers and team members.

Key Responsibilities:

  • Skillfully negotiate pricing with clients
  • Process orders received via telephone and enter them into our system
  • Coordinate appointments for the sales team
  • Maintain close communication with customer service and new business managers
  • Work autonomously and adhere to deadlines
  • Establish and nurture professional relationships with clients and colleagues
  • Proactively seek out new business opportunities
  • Conduct sales outreach and presentations to promote our offerings

Required Skills & Qualifications:

  • Proficient in Microsoft Office Suite
  • Excellent communication and negotiation abilities
  • Previous experience in a comparable position
  • Strong organizational and multitasking skills
  • Self-driven and proactive