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Client Relations Specialist
2 months ago
Engaging Opportunity for a Customer Support Specialist
Are you skilled in delivering outstanding customer support and seeking a fresh opportunity within a vibrant and expanding organization? We are a reputable national entity focused on logistics solutions, integrated within a prominent supply chain, transport, and logistics conglomerate that provides extensive end-to-end supply chain services.
Our committed team at Speedy Freight is dedicated to managing time-sensitive deliveries for commercial clients throughout the UK and Europe. Our foremost aim is to consistently provide exceptional service and assistance to our customers and team members.
Key Responsibilities:
- Skillfully negotiate pricing with clients
- Process orders received via telephone and enter them into our system
- Coordinate appointments for the sales team
- Maintain close communication with customer service and new business managers
- Work autonomously and adhere to deadlines
- Establish and nurture professional relationships with clients and colleagues
- Proactively seek out new business opportunities
- Conduct sales outreach and presentations to promote our offerings
Required Skills & Qualifications:
- Proficient in Microsoft Office Suite
- Excellent communication and negotiation abilities
- Previous experience in a comparable position
- Strong organizational and multitasking skills
- Self-driven and proactive