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Clinical Physiology Coordinator
2 months ago
Job Overview
This position offers two permanent roles: one at 1 x hours per week and another at 1 x 32 hours per week.
As our department expands to enhance diagnostic services in community settings, we are seeking dedicated Band 3 Clinical Physiology Coordinators to join our team.
In this role, you will deliver comprehensive administrative support to the Clinical Physiology department, which encompasses Cardiac, Respiratory, and Neurophysiology services. Your responsibilities will include managing the cardiac catheter laboratory and collaborating across various specialties within cardiac physiology. It is crucial to ensure precise entry of symptomatic data into our specialized systems, adhering to established guidelines to maintain optimal patient pathways for those undergoing imaging procedures.
You will work collaboratively to provide a patient-centered, accurate, and efficient admissions service for elective patients, aligning with our organizational values and policies regarding elective access, booking, and choice of date. This includes working closely with colleagues from different departments to ensure the highest quality of service for our patients, maximizing the use of available pre-operative and theatre sessions.
Your role will also involve delivering a specialized surgical booking service that meets key national and Trust-wide performance indicators, including Referral to Treatment targets.
Key Responsibilities
Your duties will include effective communication with patients, staff, and caregivers regarding appointments, admissions, and meetings, requiring a high degree of professionalism.
- Collaborate with all staff within the Clinical Physiology Team and participate in morning meetings.
- Liaise with relevant departments and secretaries across the Trust.
- Coordinate with other administrative personnel.
- Engage with various hospital departments.
- Communicate with General Practitioners.
- Interact with patients, their relatives, and caregivers.
- Work alongside Cardiology Consultants.
- Partner with the Clinical Physiology Administrator Supervisor to ensure seamless administrative support across Cardiac, Respiratory, and Neurophysiology departments.
- Attend weekly meetings with Specialty Consultants to ensure appropriate booking of cases and patients, adhering to Trust policies.
- Understand and interpret Trust waiting list data to ensure timely and appropriate scheduling of specialty operating lists.
About Our Organization
Our core values - Service, Teamwork, Ambition, and Respect - are integral to our mission. These principles guide us in delivering exceptional, integrated services to our community. Whether in the hospital, at home, or in the community, our aim is to empower individuals to lead healthier, more independent lives.
Job Responsibilities
1. Monitor and update specialty waiting list information as tasks progress, providing feedback to the responsible manager.
2. Maintain a thorough understanding of national Referral To Treatment (RTT) regulations and Cancer waiting times, including local and regional variations.
For a comprehensive list of responsibilities, please refer to the attached job description.
Qualifications
Essential
- NVQ or equivalent to level 2.
- GCSE level education in Mathematics and English at Grade C (4) or above.
Desirable
- A Level or higher education qualifications.
- ECDL or equivalent IT skills qualification.
Experience
Essential
- Extensive experience in an administrative capacity.
Desirable
- Previous experience within a healthcare environment.
Skills
Essential
- Strong customer service skills.
- Proficient computer skills.
- Familiarity with relevant systems such as PAS and CVIS.
