Client Services Manager

4 weeks ago


Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time
About the Role

We are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Build and maintain strong relationships with clients, providing proactive support and guidance to ensure their compliance needs are met.
  • Manage client accounts, including receiving and processing new job requests, providing quotations, and updating service fees as required.
  • Collaborate with the Helpdesk to administer client portfolio variations and resolve queries in a timely manner.
  • Develop and maintain forecasting documentation, including the fee pipeline for the rolling 12 months.
  • Assist with invoice queries and provide support to clients as needed.

Key Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Proven experience in a customer-facing role, with a strong understanding of compliance and risk management.
  • Strong IT skills, including proficiency in Microsoft Office and data-input experience.
  • Ability to work independently and as part of a team, with a proactive approach to problem-solving.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • The opportunity to work with a leading provider of compliance and risk management solutions.

Why Join Us?

At Marlowe Software, Risk and Compliance, we are committed to providing exceptional service to our clients. We believe in investing in our employees, providing opportunities for career growth and development, and fostering a positive and supportive work environment. If you are a motivated and customer-focused individual who is passionate about compliance and risk management, we encourage you to apply for this exciting opportunity.



  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    {"title": "Client Services Manager", "description": "About the RoleWe are seeking a highly organized and proactive Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their compliance needs are met,...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    {"title": "Client Services Manager", "description": "About the RoleWe are seeking a highly organized and proactive Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their compliance needs are met,...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong relationships with...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong relationships with...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly organized and proactive Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their compliance needs are met, and fostering strong relationships with our...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong relationships with...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong relationships with...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong relationships with...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong relationships with...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong relationships with...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly organized and proactive Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their compliance needs are met, and fostering strong relationships with our...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong relationships with...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong relationships with...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly organized and proactive Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their compliance needs are met, and fostering strong relationships with our...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly organized and proactive Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their compliance needs are met, and fostering strong relationships with our clients.Key...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong relationships with...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled and experienced Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled and experienced Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their compliance needs are met, and building strong relationships with our stakeholders.Key...


  • Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    About the RoleWe are seeking a highly skilled Client Services Manager to join our team at Marlowe Software, Risk and Compliance. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients, ensuring their compliance needs are met, and building strong relationships with our stakeholders.Key...