Store Manager

1 week ago


East Anglia, United Kingdom Aviserv Full time £35,000 - £40,000
Job Description

Company Overview

Aviserv is a leading Australian company in the food and beverage industry, expanding its operations into the UK market.

Job Title: Store Manager - Food and Beverage Retail

Location: London

Department: Food and Beverage / Customer Service

Reports To: Operations Manager

Employment Type: Full-Time

Salary: £35,000 - £40,000

Job Summary

Aviserv is seeking a highly skilled and experienced Store Manager to lead our food and beverage retail team in London. The ideal candidate will have a proven track record in managing high-performing teams, driving sales growth, and delivering exceptional customer service.

Key Responsibilities

  • Leadership and Management
  • Direct and assist staff to achieve the highest level of service.
  • Foster a positive and collaborative team environment.
  • Address and resolve customer concerns and complaints promptly.
  • Demonstrate strong leadership and organizational skills.
  • Be a self-starter who is proactive and able to bring in outside-the-box solutions.
  • Operations
  • Oversee daily operations of the store, ensuring smooth and efficient workflow.
  • Maintain exemplary standards of service and food hygiene in a busy environment.
  • Ensure the store area is clean, organized, and well-stocked.
  • Training and Development
  • Train new staff on company practices, values, and product ranges.
  • Encourage continuous learning and development among team members.
  • Sales and Promotion
  • Promote and upsell products to enhance customer experience and meet sales targets.
  • Implement and oversee promotional activities and special offers.

Qualifications

  • Experience: Previous management experience in a food and beverage retail environment is essential.
  • Skills:
  • Fine-tuned management and organizational skills.
  • Excellent communication and interpersonal skills.
  • Strong multitasking and problem-solving abilities.
  • Creative flair and genuine interest in the company's products.
  • Ability to bring in innovative and outside-the-box solutions.
  • Personal Attributes:
  • Intelligent, well-spoken, and highly presented.
  • Mature, professional, and always upbeat and smiling.
  • Self-starter who is proactive and can work independently.
  • Genuine interest and love for the product range.
  • Education: High school diploma or equivalent; additional relevant qualifications are a plus.

Working Conditions

  • Schedule: Flexible availability, including weekends and holidays.
  • Environment: Busy, thriving retail environment within a large department store.

Benefits

  • Competitive salary of £35,000 - £40,000 and performance-based bonuses.
  • Employee discounts.
  • Opportunities for career advancement within the company.
  • Comprehensive training and development programs.

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