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Account Manager
2 months ago
We are seeking a highly skilled and ambitious Account Executive to join our team at Hunterlodge Advertising. As a key member of our client services team, you will be responsible for managing client relationships, developing and executing marketing campaigns, and providing exceptional service to our clients.
Key Responsibilities- Client Management:
- Develop and maintain strong relationships with assigned clients, ensuring their needs are met and exceeded.
- Work closely with agency colleagues to devise and implement marketing campaigns that meet client objectives and budget.
- Coordinate and participate in client meetings and presentations, ensuring clear communication and effective project management.
- Own and manage status reports and contact reports, ensuring timely and accurate updates.
- Ensure client satisfaction by delivering high-quality work and exceptional service.
- Liaise with clients and agency teams to maintain regular contact and ensure seamless project execution.
- Project Management:
- Manage multiple projects simultaneously, ensuring all deliverables are met on time and within budget.
- Coordinate with internal teams and external partners to ensure seamless project execution.
- Identify and address any issues or challenges that may arise during project implementation.
- Handle budgets, manage campaign costs, and invoice clients in a timely and accurate manner.
- Support on pitches and new business opportunities, working closely with agency staff to win new clients.
- Media:
- Implementation: Coordinate and execute media plans across various channels, including digital, print, and broadcast.
- Optimisation: Liaise with the Performance Team to monitor and optimise media campaigns to ensure maximum effectiveness and efficiency.
- Analysis: Review media performance data and provide actionable insights to improve campaign outcomes.
- Reporting: Prepare and present detailed reports on campaign performance.
- Creative and Content:
- Development: Support the creative teams in developing compelling content and creative assets that align with client objectives and brand guidelines.
- Coordination: Manage the production of creative materials, ensuring timely delivery and adherence to quality standards.
- Strategy: Liaise with the Strategy Team to develop creative strategies that resonate with target audiences and drive engagement.
- Minimum of 1-2 years of experience in an account management or similar role within an advertising agency.
- Excellent communication, presentation, and interpersonal skills.
- Highly organised with strong project management abilities.
- Proficiency in Microsoft Office Suite.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Positive management of, and learning from, mistakes.
- Reliable.
- Ability to listen and understand.
- Ownership of task, job, and project.
- Gain respect of client.
- Excellent relationship builder.
- Ability to read client sensitivity and emotion.
- Competitive salary and benefits package.
- Opportunities for professional growth and development, including a comprehensive internal training programme and access to industry-recognised qualifications.
- A collaborative and supportive work environment.
- The chance to work with a talented and passionate team on exciting projects.