Credit Controller

1 day ago


Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time
About Us

Anglian Home Improvements is a leading national home improvement company, dedicated to delivering exceptional customer experiences and maintaining a strong financial foundation. We are seeking a detail-oriented and proactive Credit Controller to join our finance team and contribute to the management of our accounts receivable, ensuring a healthy cash flow.

Key Responsibilities
  • Accounts Receivable Management: Monitor outstanding invoices, ensure timely payments, and reduce overdue balances.
  • Credit Assessment: Evaluate the creditworthiness of new and existing customers by reviewing financial statements, credit scores, and payment history.
  • Payment Chasing: Proactively follow up on overdue payments through calls, emails, and letters, ensuring outstanding debts are minimized.
  • Credit Limits Setting: Establish appropriate credit limits for customers based on risk assessments and company policies.
  • Dispute Resolution: Address and resolve any payment disputes or issues raised by customers, maintaining strong relationships while protecting the company's interests.
  • Reporting: Prepare regular reports on accounts receivable status, overdue accounts, and cash flow forecasts for management.
  • Policy Adherence: Ensure all credit control procedures are followed and suggest improvements to reduce bad debts.
Key Requirements
  • Proven experience as a Credit Controller or similar role.
  • Strong understanding of credit control procedures and best practices.
  • Excellent communication and negotiation skills.
  • Ability to work independently and manage time effectively.
  • Proficiency in accounting software and MS Office, particularly Excel.
  • Strong analytical skills and attention to detail.
  • Relevant qualifications, such as AAT or CICM certification, are a plus.
Why Work with Us
  • Competitive salary and benefits package.
  • Generous holiday entitlement and flexible working arrangements.
  • Opportunities for career development and continuous learning.
  • Collaborative and supportive team environment.
  • Comprehensive health and well-being benefits.

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