Housing Digital Systems Manager

2 days ago

Croydon, Greater London, United Kingdom Adecco Full time
Job Title:
Housing Digital Systems Manager

Location:
Croydon, South London

Salary:
£50,000 - £57,000 per annum

We are seeking a skilled Housing Digital Systems Manager to lead the strategic management of our client's NEC Housing application in Croydon, South London.

This is an exciting opportunity to drive the technical support and effective utilization of the NEC Housing application to enhance business processes, reporting, and decision-making.


Key Responsibilities:

System Leadership:
Ensure the NEC Housing application is technically supported and effectively utilized to enhance business processes, reporting, and decision-making.

Product Management:
Adopt a proactive approach to manage the ongoing roadmap for technical updates, system configurations, and service improvements.

Agile Transformation:
Champion user-centred and agile methodologies to modernize systems and service management practices.

Continuous Improvement:
Drive continuous enhancement through user engagement and the adoption of service management best practices.

Stakeholder Engagement:

Serve as the main liaison between housing services and the NEC Housing system, influencing key decisions and aligning system capabilities with legislative requirements.


Financial Oversight:
Manage budgets related to line of business systems, ensuring transparency and effective financial governance

What We're Looking For:

Knowledge & Skills:

Extensive knowledge of workflow-based ICT line of business systems, national data frameworks, GDPR compliance, and ITIL service management practices.


Leadership Experience:

Demonstrated experience in leading technical teams within a line of business systems management environment, with strong relationship management abilities.


Analytical Skills:
Proficiency in analyzing complex data and solving problems, alongside solid project management capabilities.

Communication Skills:
Exceptional written and verbal communication skills, capable of influencing change and generating complex reports.

User-Centric Focus:
A strong commitment to delivering excellent user support with a customer-service ethos

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