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Senior Quality Assurance Manager
2 months ago
Job Summary: We are seeking a highly experienced and skilled Quality Assurance professional to lead our QA team and drive quality improvement across our organization.
About the Role: As the Head of Quality Assurance and Compliance, you will be responsible for developing and implementing QA processes and procedures to ensure compliance with regulatory requirements and industry standards.
Key Responsibilities:
- Lead QA Team: Manage and lead a team of QA professionals to deliver high-quality QA services and ensure compliance with regulatory requirements.
- Develop QA Processes: Develop and implement QA processes and procedures to ensure compliance with regulatory requirements and industry standards.
- Provide QA Reports: Provide accurate and coherent reports and summaries of QA activity to internal and external stakeholders.
- Interpret Legislation: Interpret new or updated legislation, statutory guidance, and regulations to inform QA processes and ensure compliance.
- Investigate Incidents: Undertake specific project work such as root cause analysis, investigation of critical incidents, and report and make recommendations in a timely manner.
- Contribute to Quality Improvement: Actively contribute to related processes such as Self-Assessment Reporting and Quality Improvement Plans.
- Sustain Relationships: Sustain and enhance key relationships with external stakeholders and third-party providers.
- Review Policies: Review and develop selected Policies and Procedures and lead staff by example in adhering to all Policies and Procedures.
About Us: Dedicate Recruitment Ltd is a leading recruitment agency specializing in placing top talent in quality assurance and compliance roles. We are committed to delivering exceptional service and supporting our clients in achieving their goals.
