Head of Quality Assurance
3 weeks ago
We are seeking a highly skilled and experienced Head of Digital Quality Assurance to join our team at Dedicate Recruitment Ltd. As a key member of our organization, you will be responsible for leading our quality assurance efforts and ensuring that our digital products and services meet the highest standards of quality.
Key Responsibilities:- Lead and develop an annual cycle of quality assurance activities across the organization.
- Manage a team of staff who deliver quality assurance activities, staff coaching, and manage concerns and complaints.
- Provide accurate and coherent reports and summaries of quality assurance activities to internal and external stakeholders.
- Interpret new or updated legislation, statutory guidance, and regulations to inform quality assurance processes and check compliance.
- Undertake specific project work such as root cause analysis, investigation of critical incidents, and report and make recommendations in a timely manner.
- Actively contribute to related processes such as Self-Assessment Reporting and Quality Improvement Plans.
- Sustain and enhance key relationships with external stakeholders and third-party providers.
- Review and develop selected policies and procedures and lead staff by example in adhering to all policies and procedures.
The successful candidate will hold a Level 5 Diploma in Leadership and Management for Adult Care, with experience of management in a regulated adult care environment. Ideally, this will be a CQC inspection role, an expert by experience, or similar experience of service audit. You will have knowledge of operational quality assurance or compliance audit, CQC Regulations, Standards, Key Lines of Enquiry, and GDPR.
A natural team leader, you will have excellent communication skills, able to analyze data and develop action plans for quality improvement. A driving license and access to a car are essential for this role.
In return, the college offers employer-matched pension contributions up to 6%, free parking on site, and generous occupational sick pay, maternity, and paternity benefits. There is also some scope for flexible working.
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Head of Quality Assurance
1 month ago
Mansfield, Nottinghamshire, United Kingdom Dedicate Recruitment Ltd Full timeJob Title: Head of Digital Quality AssuranceWe are seeking an experienced Head of Digital Quality Assurance to join our team at Dedicate Recruitment Ltd. As a key member of our organization, you will be responsible for leading our quality assurance efforts and ensuring that our digital products and services meet the highest standards of quality.Key...
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Head of Quality Assurance
1 month ago
Mansfield, Nottinghamshire, United Kingdom Dedicate Recruitment Ltd Full timeJob Title: Head of Digital Quality AssuranceWe are seeking an experienced Head of Digital Quality Assurance to join our team at Dedicate Recruitment Ltd. As a key member of our organization, you will be responsible for leading our quality assurance efforts and ensuring that our digital products and services meet the highest standards of quality.Key...
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Head of Quality Assurance
1 month ago
Mansfield, Nottinghamshire, United Kingdom Dedicate Recruitment Ltd Full timeJob Title: Head of Digital Quality AssuranceWe are seeking an experienced and skilled Head of Digital Quality Assurance to join our team at Dedicate Recruitment Ltd. As a key member of our organization, you will be responsible for leading our quality assurance efforts and ensuring that our digital services meet the highest standards of quality and...
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Head of Quality Assurance
1 month ago
Mansfield, Nottinghamshire, United Kingdom Dedicate Recruitment Ltd Full timeJob Title: Head of Digital Quality AssuranceWe are seeking an experienced and skilled Head of Digital Quality Assurance to join our team at Dedicate Recruitment Ltd. As a key member of our organization, you will be responsible for leading our quality assurance efforts and ensuring that our digital services meet the highest standards of quality and...
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