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Reception and Administration Coordinator
2 months ago
Office Administrator / Receptionist
Location: Chichester, West Sussex
Salary: From £12.00 to £14.32 per hour
**Full-time position: 40 hours per week, including weekends (with paid breaks)**
As an Office Administrator / Receptionist, you will play a crucial role in providing comprehensive administrative support to our care facilities and management teams. Your responsibilities will encompass a variety of administrative tasks, executed with a friendly, efficient, and professional demeanor. Key duties include managing email and postal communications, responding to telephone inquiries, maintaining client admission and occupancy records, overseeing financial management tasks, and assisting with basic recruitment processes. Additionally, you will be the first point of contact at the front desk, warmly welcoming residents, family members, and visitors while ensuring the highest standards of customer service.
Joining our team comes with a range of excellent benefits, including:
- Paid breaks
- Comprehensive training and ongoing support
- A collaborative and supportive team environment
- Opportunities for career advancement
- Referral rewards for recommending new staff
- Annual salary reviews
- Flexible additional hours and overtime options
- Complimentary meals and beverages during shifts
- Free uniforms provided
- Pension scheme with employer contributions
- Background checks at no cost to you
Ideal Candidate Profile
We are seeking an efficient and capable Administrator or Receptionist with a solid background in this field. You should possess outstanding customer service and communication skills, aligned with our commitment to delivering exceptional person-centered care. A high standard of literacy and numeracy is essential, along with proficiency in Microsoft Office applications, particularly Excel. Flexibility, approachability, and strong organizational skills are key attributes, as is the ability to prioritize tasks effectively. You will thrive in a busy environment and enjoy managing multiple responsibilities simultaneously. Your personal values should reflect our ethos: friendly, compassionate, individualistic, reassuring, and honest.
About Colten Care
We are a prestigious, family-owned independent care home group, renowned for our exceptional reputation within the industry. Our success is attributed to our dedicated staff and our unwavering focus on placing residents at the core of our operations.
We are committed to excellence, which is reflected in the fact that all 21 of our nursing homes have received at least a 'good' rating, with 7 achieving 'outstanding' status from the CQC, our national regulatory body.
If you are passionate about a career in elderly care, we invite you to consider joining the Colten Care team.
