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Administrative Coordinator

2 months ago


Bexleyheath, Greater London, United Kingdom Corus Consultancy Full time
{"title": "Administrative Assistant", "description": "Main Purpose of the Job

To provide comprehensive administrative support to a range of services across the Council, meeting the core business needs of the service area.

Main Duties and Responsibilities
  1. Under the direction of the Team Leader, ensure key administrative tasks are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency.
  2. Work within consistent business support and administration processes and develop an understanding of the specific business support and administration needs of the service area.
  3. Develop an in-depth knowledge of legislative and statutory requirements of the service area and understand how this impacts on the role, ensuring these are met as outlined within the Service Level Agreement.
  4. Achieve systems and processes to meet operational needs of the team and ensure the team's data and information is accurate, up-to-date, and of a high standard.
  5. Adopt a flexible approach to working, responding quickly and effectively to peaks and troughs in service demand.
Specific Job Activities
  1. Meetings Support - including room bookings, collation and distribution of papers, keeping record of attendance, and taking minutes at key statutory, strategic, and partnership meetings.
  2. Email Support - including monitoring team/group and duty inboxes, following up actions as appropriate, and responding within agreed timescales.
  3. Accurately record confidential information on relevant IT systems and run reports for the appropriate service area.
  4. Support the service area in relation to finance systems, invoicing, and procurement, adhering to audit requirements and using specific Council systems.
  5. Provide general administrative support to the service area, including keeping track of upcoming events, online research, and data returns.
  6. Collect and distribute post received in hard copy or electronic format and scan as appropriate to ensure a paperless environment.
  7. Perform general administrative tasks such as data entry, photocopying, faxing, and managing both hard copy and electronic filing systems.
  8. Liaise with the IT contractor and Web Team, updating web content for the specific service areas.
  9. Support managers/professional staff in ensuring their electronic diaries are kept up to date with visits and are accessible to everyone in the team.
  10. Cover reception areas and other customer-focused duties as required to meet service needs.
  11. Office Supplies - including reviewing stocks and supplies and placing relevant orders and liaising with Facilities on specialist service requirements.
Requirements
  • Good level of general education.
  • Good numeracy and literacy skills.
  • NVQ Level 2 in Business Administration.
  • Experience in providing comprehensive administrative support across a range of services and/or individuals.
  • Experience of managing electronic or hard copy filing systems.
  • Demonstrable organisational skills and the ability to organise and prioritise work to competing demands.
  • Experience and competence using IT and common business support packages, including Word, Outlook, Excel, LiquidLogic, Capita, Child View, and Business Objects.
  • Ability to effectively produce a range of documents, including letters and minutes of meetings.
  • Ability to accurately and efficiently input and maintain information on client contact and case work.
  • Ability to communicate in a manner that is easily understood and tailored to meet the needs of the service area.
  • Ability to take ownership of work and fulfill agreed commitments, checking work for accuracy.
  • Demonstrable experience of identifying/recognising potential problems and taking appropriate action to meet the needs of the service.
  • Ability to think about alternative ways of doing things and being open to new work practices and responsive to change.
  • Knowledge and understanding of supporting legislation and current best practice in relation to services.
", "lang_code": "en-US"}