Front of House Manager
17 hours ago
Loungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in maintaining the high standards of our lounges, ensuring that every customer leaves happy and satisfied.
Key Responsibilities:- Support the management team in maintaining the highest standards of customer service and lounge operations.
- Lead from the front, setting the pace high for the team to deliver exceptional results.
- Develop and implement strategies to improve sales, labour forecasts, and customer satisfaction.
- Recruit, train, and develop a high-performing team to deliver outstanding results.
- Monitor and report on key performance indicators (KPIs) to inform business decisions.
- Tips shared equally across the team, based on hours worked.
- Paid breaks and staff food on every shift.
- 50% discount on food in all of our brands from day one.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Competitions and incentives, including all-expenses-paid trips.
- Christmas and Boxing Day off.
- The best staff party - Loungefest.
- Emotional and practical support via the Licenced Trade Charity.
- Power over your pay with Wagestream.
- Company pension scheme.
- Long service awards.
- Great opportunity for personal development and career progression in a fast-growing business.
- Experience as a Supervisor, Team Leader, or front of house team member in a restaurant, bar, cafe, or coffee shop.
- Knowledge of sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS.
- Excellent communication and leadership skills.
- Ability to work at pace with limited supervision and adhere to pressure and timescales.
If you're passionate about delivering exceptional customer service and leading a high-performing team, we'd love to hear from you. Apply now to join our team as a Front of House Supervisor and take your career to the next level.
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Front of House Team Lead
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St Ives, Cornwall, United Kingdom Loungers Full timeJoin Our Team as a Front of House SupervisorLoungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in delivering exceptional customer service and ensuring that every customer leaves happy.The Role:Support the management team to maintain high...
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Front of House Team Lead
17 hours ago
St Ives, Cornwall, United Kingdom Loungers Full timeJoin Our Team as a Front of House SupervisorLoungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in delivering exceptional customer service and ensuring that every customer leaves happy.The Role:Support the management team to maintain high...
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Front of House Team Member
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St Ives, Cornwall, United Kingdom Loungers Full timeAbout UsLoungers is a leading hospitality company that prides itself on delivering exceptional customer experiences in its unique and welcoming lounges.Our TeamWe're looking for a talented and charismatic Front of House Team Member to join our team. As a key member of our team, you'll be responsible for creating a warm and inviting atmosphere for our...
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