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Housekeeping Coordinator

2 months ago

London, Greater London, United Kingdom Montcalm Collection Full time

About Montcalm Collection

We are a luxury hotel chain with a portfolio of unique properties in London. Our hotels are known for their elegant design, exceptional service, and commitment to excellence.

Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Housekeeping Coordinator. This role will be responsible for providing administrative support to our Housekeeping department, ensuring seamless operations and exceptional guest experiences.

Main Responsibilities

  • Prepare and print room attendant lists and housekeeping supervisor lists
  • Update guest profiles and maintain accurate records
  • Communicate effectively with colleagues and departments to ensure efficient room operations
  • Handle guest inquiries and resolve issues in a professional and timely manner
  • Perform other administrative tasks as required

Requirements

  • Authorised to live and work in the UK
  • Basic knowledge of Opera preferred

What We Offer

  • Collaborative and empowering team dynamics
  • Pathways for promotions and growth within the brand
  • Recognition and Rewards Program
  • Access to an array of discounts via our Benefits Platform
  • Comprehensive training through Certified Classroom and E-Learnings
  • 28 holidays annually, inclusive of 8 bank holidays
  • Health incentives: Cash-back on optical, dental, chiropractic, and physio services
  • Concession on gym memberships
  • Nutritious meals provided during shifts
  • Complimentary dry-cleaning service for uniforms
  • Inclusive pension schemes

Equal Opportunity Employer

We are an equal opportunities employer and welcome applications from diverse candidates. Our culture values mutual respect, and we are committed to providing a workplace free from discrimination and prejudice.