Customer Service Representative

2 weeks ago


Whitchurch, Shropshire, United Kingdom Lidl Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to achieving sales targets by promoting products, offering recommendations, and providing excellent customer service.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.
What We Offer
  • A competitive hourly rate of £13.35.
  • A part-time contract with flexible hours to suit your needs.
  • 30-35 days' holiday (pro rata) per year.
  • 10% in-store discount on all purchases.
  • A contributory pension scheme.
About Us

Lidl is a dynamic and fast-paced retail environment that offers a unique and challenging work experience. As a Customer Assistant, you will have the opportunity to develop your skills and knowledge, working with a talented and dedicated team. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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