Breakfast Manager

2 weeks ago


Glasgow, Glasgow City, United Kingdom Radisson RED Glasgow Full time
About the Role

We are seeking a highly skilled and experienced Breakfast Manager to join our Banqueting Team at Radisson RED Glasgow. As a key member of our team, you will be responsible for delivering exceptional service and creating memorable moments for our guests.

Key Responsibilities
  • Lead Banqueting Experience: Support the smooth running of the banquets department, ensuring all aspects of the guest conference and banqueting service experience are delivered to the highest levels.
  • Guest Satisfaction: Work proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
  • Departmental Performance: Deliver on plans and objectives, ensuring banqueting initiatives and hotel targets are achieved.
  • Team Management: Manage the banqueting team, fostering a culture of growth, development, and performance within the department.
  • Financial Management: Responsible for the departmental budget, ensuring costs and inventory are controlled, and productivity and performance levels are attained.
  • Stakeholder Relationships: Build and maintain effective working relationships with all key stakeholders.
  • Service Standards: Establish and deliver effective programs that advance service standards, profitability, and cost control.
  • Compliance: Ensure adherence and compliance to all legislation, performing due diligence requirements and best practice activities.
Requirements
  • Proven Experience: Proven experience in banquets with excellent problem-solving capabilities.
  • Managerial Skills: Excellent managerial skills with a hands-on approach and lead-by-example work style.
  • Guest Service: Commitment to exceptional guest service with a passion for the hospitality industry.
  • Creative Solutions: Ability to find creative solutions, offering advice and recommendations.
  • Personal Integrity: Personal integrity, with the ability to work in an environment that demands excellence, time, and energy.
  • IT Skills: Experienced in using IT systems on various platforms.
  • Communication Skills: Strong communication skills.


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