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Breakfast Manager
2 months ago
We are seeking a highly skilled and experienced Breakfast Manager to join our Banqueting Team at Radisson RED Glasgow. As a key member of our team, you will be responsible for delivering exceptional service and creating memorable moments for our guests.
Key Responsibilities- Support the smooth operation of the banquets department, ensuring that all aspects of the guest conference and banqueting service experience are delivered to the highest standards.
- Proactively improve guest satisfaction and comfort, responding promptly and positively to guest enquiries and concerns.
- Deliver on plans and objectives, driving banqueting initiatives and hotel targets to achieve exceptional results.
- Manage the banqueting team, fostering a culture of growth, development, and performance within the department.
- Oversee departmental budget, ensuring costs and inventory are controlled, and productivity and performance levels are attained.
- Build and maintain effective relationships with key stakeholders, including guests, colleagues, and suppliers.
- Establish and deliver effective programs that advance service standards, profitability, and cost control.
- Ensure adherence to legislation and best practices, maintaining due diligence requirements and documenting activities for internal and external audit.
- Proven experience in banquets with excellent problem-solving capabilities.
- Excellent managerial skills with a hands-on approach and lead-by-example work style.
- Commitment to exceptional guest service with a passion for the hospitality industry.
- Ability to find creative solutions and offer advice and recommendations.
- Personal integrity with the ability to work in an environment that demands excellence, time, and energy.
- Experience in using IT systems on various platforms.
- Strong communication skills.
Radisson RED Glasgow is a hotel that reflects the city's personality, combining urban style, modern comforts, and a love for the arts with a truly warm welcome. We are passionate about delivering exceptional service and creating memorable moments for our guests.