IT Network Specialist

2 months ago


ShorehambySea, West Sussex, United Kingdom Focus Group Full time
About the Role

We are seeking a highly skilled IT Network Specialist to join our team at Focus Group. As a key member of our Enterprise Technical team, you will be responsible for delivering complex and bespoke technical solutions to our large customers.

The successful candidate will have a strong background in network engineering, with experience in implementing and configuring network solutions, including SDWAN, LAN, WiFi, and Firewall. You will be the primary contact for onsite technical or delivery challenges, and will work closely with senior network engineers to ensure successful project delivery.

Key Responsibilities
  • Interface with management, colleagues, clients, and vendors to implement network solutions that meet project requirements.
  • Work with senior network engineers to deploy, install, and configure complex network solutions.
  • Liaise with project management teams, third-line engineers, and service desk engineers on a regular basis.
  • Audit and document client infrastructure.
  • Stage devices for client solutions.
  • Perform system and user acceptance testing (SAT and UAT).
  • Complete documentation paperwork in a timely fashion.
  • Perform out-of-hours support as part of the field team and on-call rota as agreed.
  • Attain and maintain personal certification levels to ensure compliance with partnership programs and to demonstrate competency to clients.
Requirements
  • A positive and professional attitude with a strong customer service focus.
  • Highly organized and approachable.
  • High level of administrative skills and attention to detail.
  • Exceptional verbal and written skills.
  • Competent understanding of engineering processes and procedures.
  • Great product knowledge.
  • Excellent interpersonal skills.
  • Able to problem-solve and turn an issue into an opportunity.
  • Commercially aware.
  • Personal pride.
  • Proven track record in engineering.
  • Cisco Meraki CMNA (demonstrable).
  • Cisco Routing and Switching to CCNA (or CCNP) (demonstrable).
  • Other technology specializations.
  • Full clean driving license.
About Focus Group

At Focus Group, we pride ourselves on creating an inclusive, collaborative, and rewarding environment where our employees can thrive and make a real difference to our business. We are committed to delivering innovative solutions to businesses of every size, shape, and sector.

We are proud to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.


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