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Amersham, Buckinghamshire, United Kingdom CPI Selection Full time{"h1": "Customer Service Advisor Role", "p": "We are seeking a highly skilled and enthusiastic Customer Service Advisor to join our team at CPI Selection. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service, resolving issues, and providing a platinum level service to our customers. Key Responsibilities: *...
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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Advisor to join our team at CPI SELECTION. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service, resolving issues, and building strong relationships with our clients.
Key Responsibilities- Provide platinum-level service to our customers, ensuring their needs are met and exceeded.
- Resolve customer complaints and issues in a timely and professional manner.
- Develop and maintain strong relationships with customers through effective communication and problem-solving skills.
- Work collaboratively with the team to achieve sales and customer satisfaction targets.
- Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and conflict resolution skills.
- Previous customer service experience, preferably in a sales environment.
- Proficiency in using CRM systems and Microsoft Office.
We offer a competitive salary, comprehensive training, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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