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Customer Service Representative

2 months ago


Amersham, Buckinghamshire, United Kingdom CPI SELECTION Full time
{"Job Title": "Customer Service Advisor", "Job Description": "Job Summary

We are seeking a highly skilled Customer Service Advisor to join our team at CPI SELECTION. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service, resolving issues, and building strong relationships with our clients.

Key Responsibilities
  • Provide platinum-level service to our customers, ensuring their needs are met and exceeded.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Develop and maintain strong relationships with customers through effective communication and problem-solving skills.
  • Work collaboratively with the team to achieve sales and customer satisfaction targets.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.
  • Previous customer service experience, preferably in a sales environment.
  • Proficiency in using CRM systems and Microsoft Office.
What We Offer

We offer a competitive salary, comprehensive training, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

", "Language": "en-US"}