Customer Service Representative

6 days ago

London, Greater London, United Kingdom Office Angels Full time

Job Summary:

We are seeking a highly skilled and organized Customer Service Representative to join our team at Office Angels. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide technical support and guidance to customers via phone, email, and in-person
  • Process and administrate customer service requests, including preparing service quotations and invoices
  • Review and analyze customer feedback to identify areas for improvement
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel
  • Previous customer service experience, preferably in a technical support role

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About Office Angels:

Office Angels is a leading recruitment agency specializing in permanent and temporary staffing solutions. We are committed to providing exceptional service to our clients and candidates, and we are seeking like-minded individuals to join our team.

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