Academy Receptionist

2 weeks ago


London, Greater London, United Kingdom Central London Community Health Trust Full time

About the Role

The Central London Community Health Trust is seeking a highly organized and customer-focused Academy Receptionist to join our team. As the first point of contact for staff and visitors, you will provide a professional welcome and ensure the smooth operation of the reception area.

Key Responsibilities

  • Manage the reception area, including ordering stock and stationery, and maintaining a clean and tidy environment.
  • Provide administrative support to the Academy team, including data input onto IT systems and ensuring the centre runs smoothly.
  • Coordinate and administer room bookings, and deal with general email, iLearn, and telephone enquiries in a timely and professional manner.
  • Supervise the opening and distribution of incoming post, and supervise the franking/purchasing of postage stamps for outgoing mail.
  • Liaise with Estates regarding clinic repairs, and liaise with the IT department as required.
  • Manage the room booking system, and assist in maintaining a clean, safe environment for children/parents/carers/staff and visitors to the clinic.
  • Ensure all new patient referrals are triaged by the relevant clinician in a timely manner and entered onto the patient record database if appropriate.

Person Specification

We are looking for a candidate with good literacy and numeracy skills, and experience of working in an office environment. You should have a NVQ Admin Level 3 in Administration or equivalent, and be competent in the use of Microsoft Office (Word, PowerPoint, Excel, and Outlook). Excellent verbal and written skills are essential, as is the ability to create and structure office systems, filing, stationery, and equipment ordering.

What We Offer

The Central London Community Health Trust offers a supportive and collaborative work environment, with opportunities for professional development and growth. We are committed to delivering high-quality patient care, and we are looking for a candidate who shares our values and is passionate about making a positive difference in our communities.



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