Front Office Porter

4 days ago

London, Greater London, United Kingdom The Academy Hotel Full time

Job Summary

The Academy Hotel is seeking a skilled Front Office Porter to join our team. As a Front Office Porter, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front office.

Key Responsibilities

  • Respond to guest queries and provide security for the property
  • Perform general housekeeping duties to maintain a high standard of cleanliness and organization
  • Develop a rapport with guests and provide a warm and welcoming experience
  • Work collaboratively with other departments to ensure seamless service delivery

Requirements

  • Excellent verbal communication skills and a positive attitude
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong attention to detail and ability to maintain confidentiality
  • Previous experience in a customer-facing role or hospitality industry

Benefits

  • 28 days' holiday rising to 33 with length of service
  • Recognition of positive contributions aligned with our company values
  • Investment into your career with our Management Apprentice programmes
  • Investment into your learning and development with the Digital Learning and courses
  • Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers
  • Interactive health and wellbeing platform
  • Health Care cash plan benefits package
  • Contributing to your future with the Pension scheme
  • Free meals on duty
  • £500 referral fee if you recommend someone to work for us

About The Academy Hotel

The Academy Hotel is a boutique hotel located in the heart of London's West End. We are a proud member of the prestigious Small Luxury Hotels of the World collection and offer a unique and personalized experience to our guests.

Our Culture

At The Academy Hotel, we are committed to delivering exceptional service and creating memorable experiences for our guests. We believe in investing in our team members and providing opportunities for growth and development.

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